39 Customer Service Manager Jobs in Secaucus, NJ
The Bowerman Group is Hiring a Customer Service Manager Near Secaucus, NJ
Customer Service Manager- Luxury Furniture Company
Secaucus, NJ
Customer Service Manager
- In collaboration with the Supply Chain Management team, and under the supervision of the Director of Supply Chain Management, the Customer Service Manager is in charge of overseeing the Dispatch
- and Customer Support Departments, ensuring Yearly Delivered Sales goals are reached, and maintaining a high level of customer satisfaction.
Company Information
- World leader in furniture design and distribution. Working closely with renowned designers.
- Offers a broad range of exclusive made-to-order designs, manufactured with a high level of customization in European workshops
- 3 days in NJ office/2 day WFH,
Leadership & Culture
- Reports to the Director of Supply Chain
- Company values and celebrates all different types of cultures
- Room to grow based on your success and ability to thrive with ambiguity
Benefits and Appreciation
- Medical and Dental plans
- Opportunities for growth
- Strong company culture with long tenures
Job Summary
Full Time
$99k-127k (estimate)
06/24/2024
07/12/2024
bowermangroup.com
FALMOUTH, MA
100 - 200
Private
ROBERT BOWERMAN
$50M - $200M
Business Services
Related Companies
About The Bowerman Group
The Bowerman Group specializes in retail, merchandising, luxury accessories and executive management.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
