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Brewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair.
We are a solution-based business with a proven track record of saving our clients' money through reduced energy usage while improving their overall carbon footprint.
Our team is second to none. Their creativity and dedication to providing solutions for our clients is their #1 priority.
Their team-oriented approach to projects is what sets BG apart from the rest of the industry. Our company is built upon the talent and experience of our associates, and we are looking for a Customer Service Coordinator to join our team!
JOB SUMMARY
The Customer Service Coordinator will answer and respond to service calls from customers and dispatch technicians accordingly.
The CS Coordinator will take calls from technicians and record work completed, as well as develop and implement a schedule for field and support staff to ensure customer and departmental goals are met.
DUTIES / RESPONSIBILITIES :
SUPERVISOR RESPONSIBILITIES : None
QUALIFICATIONS
KNOWLEDGE, SKILLS & ABILITIES
WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee will sit; stand; walk; type on a keyboard and use a computer mouse;
reach or reach above shoulder; bend or stoop; climb stairs; talk; and hear. The employee must occasionally lift or move office products and supplies up to 20 pounds.
Must be able to work under pressure during periods of high demand, typically coinciding with extreme hot or cold temperatures
BENEFITS
Apply now to find out why our Associates think that Brewer-Garrett is a great place to work!
BG is proud to be an EOE and Drug-Free Workplace.
Brewer-Garrett is an equal opportunity employer, all qualified job applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Posted by ApplicantPro
Last updated : 2024-06-23
Full Time
Specialty Trade in Construction
$38k-48k (estimate)
05/26/2024
09/23/2024
brewer-garrett.com
DUBLIN, OH
100 - 200
1959
$10M - $50M
Specialty Trade in Construction
The job skills required for Customer service coordinator include Customer Service, Communication Skills, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.