Job Summary

Under general supervision of the Director of Data Systems, the Technical Project Manager provides leadership and expertise for project management surrounding the implementation of the Customer Relationship Management (CRM) system. They are responsible for designing, implementing and managing enterprise level project management standards, templates and best practices.

The Technical Project Manager will lead cross functional teams to drive elements of projects to readiness and to completion. They will be able to understand and articulate the business and technical implications of decisions that are being made, while managing stakeholder relationships to ensure successful delivery and ongoing support. The Technical Project Manager also continuously monitors progress and creates detailed reports on measurable items.

Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. They have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience. They demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions while leveraging effective communication and listening skills.

This is a 2 year, fully benefited temporary role. 

Department Summary

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Cal Poly’s hands-on approach, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. Cal Poly’s Strategic Enrollment Management (SEM) division is responsible for the efforts to identify, recruit, enroll and graduate its student body in accordance with the University’s mission, vision and goals. The division includes the offices of Admissions and Recruitment, Institutional Research, the Registrar, SEM Data Management and Financial Aid.

Key Qualifications

• Provide comprehensive consultative support to enhance the use and access of the CRM system, with focus on managing and delivery of technical projects related to this new tool.
• Manage overall performance of the CRM project; ensuring milestones and deliverables are met through scoping, managing dependencies, critical path, resources, risks and decisions.
• Provide consultation, guidance and direction for implementing and integrating technology.
• Develop project management efforts across SEM by developing, documenting, training and coaching project leads on: best practices, standards, templates, tools and processes. 
• Prepare and deliver effective formal and informal documentation, presentations, videos and training to a variety of end users.

Education and Experience

• Bachelor’s degree and two years of relevant experience.
• Additional qualifying experience may be substituted for up to two years of required education on a year-for-year basis.

Salary and Benefits

Anticipated Hiring Range: $80,000 - $102,000 annually

Classification Range: $56,136 - $138,564 annually

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer.

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.