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Front Office Manager
$43k-60k (estimate)
Full Time 2 Months Ago
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The Chatwal, New York is Hiring a Front Office Manager Near New York, NY

ROLE AND RESPONSIBILITIES

· Will focus on enhancing the guest stays and promoting special amenities and touches the hotel provides especially for VIPS, high paying guests, and their special occasions

· Will assist to promote and implement with Butlers our amenity packages, amenities and recognition for our guests celebrating their milestone birthdays, weddings, honeymoons, etc.

· Will assist to promote The Chatwal Wellness Center by highlighting our pool and jacuzzi services, massage and other specialty treatments, and fitness center with our Chatwal Club members and esteemed guests

· Will assist guests traveling with pets in coordination with butler and housekeeping departments suitable pet amenities such as dog beds, bowls for food and water personalized for the guest’s pets, gourmet treats, and assorted toys, etc.,

· Will assist to guests traveling with children by providing suitable amenities, toys, healthy snacks and treats, and coordinate children experiences in coordination with Butlers and Concierge

· Will assist Housekeeping department with ensuring VIP arrivals are prepared with proper amenities and preferences

· Will assist Front Office department in overseeing VIP arrivals, to ensure all pertinent information is updated in guest profiles

· Will assist preparing daily welcome cards as necessary in coordination with Butlers and implement daily guests’ arrival welcome amenities

· Will assist in implementing the Chatwal Chimes quarterly e-newsletter and the monthly Chatwal chronicle e- newsletter as directed in coordination with the Concierge and Front Office team.

Requirements:

  • At least 1 year of hotel leadership role
  • 3 years hospitality experience
  • Preferred degree in Hospitality Management
  • Demonstrated exceptional service in an elegant environment
  • Demonstrated strong collaboration and teamwork between departments, with a focus on the Front Office, HSKP, and Sales Departments
  • Well-presented and professionally groomed at all times
  • Strong communication skills (verbal and written format)
  • Proficient in the English
  • Proficient computer and typing skills
  • Demonstrated experience with Opera system and Windows software (ex: Work, Excel, and Outlook)
  • Excellent analytical and organizations skills; must be detail oriented
  • Ability to always display a high level of professionalism when engaging with guests and fellow associates

Job Type: Full-time

Pay: $67,500.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work setting:

  • In-person

Experience:

  • Hotel experience: 3 years (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$43k-60k (estimate)

POST DATE

07/11/2024

EXPIRATION DATE

07/13/2024

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The job skills required for Front Office Manager include Front Office, Leadership, Housekeeping, Communication Skills, Hospitality Management, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Manager job description and responsibilities

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Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Manager jobs

According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.

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New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.

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Someone who wants to become a front office manager will need both office and people skills.

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Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.

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Someone who wants to become a front office manager will need both office and people skills.

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Step 3: View the best colleges and universities for Front Office Manager.

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