Job Description: Multi-Unit General Manager

A premier hospitality venue in New York, NY, is seeking an experienced and dynamic Multi-Unit General Manager to lead our team and oversee multiple operations within one location.

Location:
New York, NY

Salary:
Up to $150k

Benefits:

• Bonus
• Medical, Dental, Vision (M/D/V)
• Paid Time Off (PTO)
• 401K
• Relocation assistance

Primary Responsibilities:

• Supervise and manage several outlets, including a bakery, full-service restaurant, cocktail bar, residential café/in-room dining, and co-working space.
• Lead and mentor a team of over 90 employees.
• Develop and implement sales and profit strategies aligned with budget goals.
• Ensure the venue's profitability by increasing sales and managing costs effectively.
• Maintain comprehensive financial reporting on a daily, weekly, quarterly, and annual basis.
• Ensure appropriate staffing levels to meet business needs while controlling labor costs.
• Oversee all cash management activities and enforce loss prevention standards.
• Review and correct daily time records, addressing any discrepancies.
• Oversee weekly payroll processing and provide final approval.
• Manage ordering, general ledger (GL) management, and inventory for specific supplies.
• Assist in setting menu prices and planning menus.
• Open or close the venue, completing necessary checklists.
• Manage hourly employees' daily responsibilities and provide clear communication.
• Plan and execute staff schedules and manage all POS functions.
• Organize and communicate promotions and changes effectively.
• Conduct health and safety inspections multiple times daily to ensure compliance and address issues immediately.
• Promote and enforce safe work practices and resolve potential hazards.
• Educate team members about products and ensure adherence to recipes and quality standards.
• Approve maintenance and repair requests.

Staff Management:

• Recruit, train, supervise, and evaluate hourly staff.
• Serve as a role model for exceptional service and continuously improve service standards.
• Monitor, coach, and motivate the management team and hourly staff to meet service expectations.
• Resolve team member or customer conflicts professionally.
• Post open positions and conduct interviews.
• Identify and address staffing, recruiting, interviewing, hiring, and training needs.
• Facilitate ongoing training and development of staff.
• Foster a positive work environment where team members' input is valued.
• Conduct regular performance reviews.

Essential Functions:

• Demonstrate positive leadership qualities that inspire team members to achieve goals.
• Maintain a polished personal appearance and adhere to grooming standards.
• Communicate effectively and clearly with all team members.
• Work nights, weekends, and holidays as required.
• Stand, walk, and bend continuously for extended periods.
• Perform essential job functions under pressure while maintaining professionalism.
• Maintain general knowledge of the location, transportation, management team, and company standards.
• Use traditional software programs such as Gmail, Microsoft Office (Word, Excel, Outlook, PowerPoint), and other necessary systems.
• Access and input information accurately using moderately complex computer systems.

Skills and Qualifications:

• 2 to 5 years of experience as a Food and Beverage Director or Multi-Unit GM in NYC restaurants.
• Genuine interest and passion for seasonally-driven menus with high service standards.
• Energetic and positive attitude with strong leadership and inspirational skills.
• Excellent communication, organizational, and attention-to-detail skills.
• Collaborative mindset and ability to support the kitchen team.
• Must have NYC food handlers certificate.

Job Type: Full-time

Pay: $150,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person