We are currently looking for a Full Time Pediatric Clinic Triage RN to join our Pediatric Clinic Team team located at the Chickasaw Nation Medical Center.
Summary:
Triages patient walk-ins and phone calls in an independent and interdependent role in collaboration with a licensed provider and directs them appropriately.
Responsibilities:
* Assures patient safety and improves quality of care by using sound professional clinical judgment and the nursing process to assess patients both in person and over the phone
* Assessment of patients experiencing urgent, emergent, or non-emergent conditions
- Assesses physical needs of all ages of patients
- Assesses bio-psychosocial needs of all ages of patients
- Assesses health education needs of all ages of patients
* Provides and advocates age and culturally appropriate, holistic patient care based upon facility mission statements and as outlined in policies and procedures
* Develops and maintains care planning for patients and reviews the care plan for assigned patients
* Is a strong advocate and active participant in patient and patient family education i.e., diagnosis, medications and discharge instructions
* Coordinates services a patient receives to include, but is not limited to, shared care planning, medication reconciliation, patient support and health education, and screening and tracking outcomes
* Calculates and safely administers all prescribed medications according to nursing standards and facility policy and protocols
* Recognizes and anticipates common changes in the physical, biopsychosocial and health needs of all ages of patients
* Assists with orientation, special activities and training on specific procedures, tasks or equipment
* Participates in meetings to ensure effective communication with staff, peers, supervisors and management
* Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* All other duties as assigned
Competencies:
Essential:
* Follow instructions, both written and oral
* Adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Possess basic knowledge of medical terminology
* Learn and apply laws which directly confer rights
* Ability to proofread for spelling, grammar, and formatting errors and make appropriate modifications
* Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
* Communicates verbally with team, departments, guests and management
* Communicates clinical information to patient in emergent or urgent settings
* Maintains clear and complete employee health records
Skills:
Essential:
* Basic Computer skills
* Medication administration
* Intermediate skill using Microsoft Office products
Experience:
Essential:
* 2 years directly related experience
Education:
Essential:
* Bachelors of Nursing
Essential:
* Bachelor's degree from an accredited school of nursing, or written plan to obtain within 4 years of hire
Credentials:
Essential:
* Pass general background check
* Basic Life Support
* Unrestricted Oklahoma Registered Nurse License
* Must pass internal Medication Test
Essential:
* Multi-state licensure is required within 90 days of employment
Working Conditions:
Essential:
* Hospital or Clinic
* Potential exposure to biohazards
* Potential exposure to contagious diseases
* Communications phone, computer
* May be required to assist individuals who are emotionally disturbed
* Pass pre-employment drug test
* Frequently bend, kneel, stoop, push, reach
* Standing up to 100% of shift
* Walk up to 100% of shift