General Duties

• Organise delivery trucks and truck loads to maximise capacities with effective loading times to meet customer expectations.
• Maintain effective communication lines with the Ops Manager and DIFOT and improvement opportunities.
• Hands on approach for loading delivery trucks.
• Actively involved with workplace inspections, risk assessments, competitive edge and housekeeping.
• Ensue quality and environmental system requirements are adhered to.
• Follow and enforce site instructions and standard work practices including the correct use of forklifts.

SleepMaker

• Manage dispatch personnel and repair work.
• Responsible for pick list generation.
• Coordinate daily retail customer delivery bookings.
• Coordinate unloading of trucks into the warehouse.
• Coordinate late order management from other deports including Deer Park.
• Communicate with Account Managers re any supply short falls.
• Coordinate with Account Managers regarding trade sows or mall sales.
• Manage Customer Returns and bed replacements.
• Ensure stock is correctly labelled and recorded in Syteline.
• Ensure warehouse housekeeping is maintained and product is secure.
• Cage inspections and liaise with Operations Manager for maintenance.
• Rotation of stock.
• Fax POD’s to customer service.
• Print pick slips.

People Management & Leadership

• Contribute to effective team decisions and the development of both site and total Company performance.
• Hold regular communication meetings with the team to communicate and deliver on day to day and longer term plans.
• Ensure good clear communication within the warehouse, other departments and all customers.
• Maintain effective communication lines with the site leaders, including but not restricted to issues concerning OHS / E / Q, CE, staff relations, conduct, DIFOT issues and improvement opportunities.

People
Leading your team to ensure the provision of a work environment that encourages individuals to perform at their full potential.

• Lead by example with own leadership behaviours being consistent with the values, vision, goals, and priorities of TCG.
• Lead with enthusiasm, energy, consistency, and an action orientation. Be the champion of time management.
• Collaboration and participation from all levels in problem solving.
• PD’s are current and team members have clarity of accountabilities, responsibilities, and deliverables.
• Performance goals are set collaboratively, reviewed regularly on time and are of high quality creating value.
• Key performance indicators are developed, understood, and incorporated into goal setting.
• Team members engaged and committed to achieving goals. Good alignment and engagement scores achieved.
• Identify employee training and development needs to enhance their productivity, effectiveness and job satisfaction.
• Performance management of team members in line with Company policies and procedures.
• Manage absenteeism to ensure compliance with Company procedures.
• Responsible for site manpower.

Safety & Quality
OHS Accountabilities And Responsibilities Include But Not Limited To

• Safety and Quality Management System accountabilities and responsibilities relevant to the position as outlined in the Safety &/or QMS system guidelines and procedures.
• Act responsibly for the safety of self and others, including the reporting of all hazards, incidents and near misses, wearing of any designated PPE, ensuring that tools/equipment are in a safe condition before use and your immediate work area safe with no trip, slip or fall hazards unresolved.
• To work collaboratively with other team members to ensure a safe, productive, and enjoyable workplace.
• Follow reasonable instructions and comply with the relevant safe work procedures.
• Participate in OHS improvement activities.
• Understand your site evacuation plan in preparation of an emergency.
• Escalate unresolved issues to a SNR Manager, P&C Team and/or via the Whistle Blower process.

Conduct
Demonstrate And Maintain a High Standard Of Personal Conduct To Ensure Compliance With All Legislative And/or Company Policy Obligations Including But Not Limited To

• Accurate recording of attendance, notification of absence and leave.
• Ensure your conduct reflects the Company commitment to a workplace that is inclusive and free from any form of harassment or discrimination.
• Ensure your fitness for duty, and the safety, health and welfare of yourself and others in the workplace, whether co-workers or visitors.
• Ensure your personal conduct does not damage or harm the integrity or reputation of the Company, its employees, or clients.
• Follow the dispute resolution reporting process for the reporting of personal grievances and related issues.