JOB DESCRIPTION AND SPECIFICATIONS

ABOUT US:

The Connecticut Hospice (“CT HOSPICE”) operates a 52-bed inpatient hospital, a palliative care outpatient program and a home health agency for care of patients/families facing irreversible illness. CT Hospice has recently been selected by the Centers for Medicare and Medicaid to participate in the Guiding an Improved Dementia Experience (GUIDE) model of care. As a GUIDE participating provider, CTH will coordinate care, caregiver support services and respite care for People Living With Dementia (PLWD) to enable them to remain at home.

POSITION SUMMARY: CT HOSPICE is seeking a seasoned professional with strong expertise in program design and implementation and preferably with experience managing federal/state funded programs. We are seeking an experienced individual capable of understanding the needs of Persons Living With Dementia (PLWD) and their caregivers. This position oversees the ongoing operation of an innovative new program being launched by CMS July 1, 2024 known as the GUIDE program. This position has direct supervisory responsibilities for care navigatior/Community Health Workers (CHWs) and other GUIDE program staff charged with outreach, marketing and administrative tasks.

ESSENTIAL Functions:

· Oversees the launch and ongoing execution of the GUIDE model with focus on recruitment of Medicare beneficiaries with dementia diagnoses through community outreach and collaboration with home health agencies and assisted living facilities throughout New Haven, Fairfield and Middlesex counties.

· Promotes the use of telehealth and HIT for care navigation and caregiver support integral to the GUIDE model.

· Creates an annual GUIDE program workplan that represents alignment with GUIDE model requirements.

· Monitors the progress of all program activities to ensure timeliness and completion in line with program goals and CMS requirements.

· Collaborates with CT HOSPICE’s Finance and Billing departments to maintain compliance with the GUIDE participation agreement with CMS and ensures timely submission of narratives, data, and budget reports to CMS for the GUIDE program.

· Collaborates with Finance on the development and implementation of the yearly programmatic budget. Manages and approves the program budget expenditures, including the purchasing of all program services. Monitors and responds to variances between actual and budgeted amounts.

• Identifies organizational partners, subcontractors and consultants, as needed, to support GUIDE activities.
• Disseminates information to CT Hospice staff and serves as point of contact for all programmatic questions.

· Performs other department or agency-related duties or special projects as assigned.

QUALIFICATIONS:

• Must be able to build strong relationships and work collaboratively with all levels of individuals within various agencies, CT Hospice departments, partner organizations, and other stakeholders.

• Able to communicate information clearly and succinctly with CMS, community partners, stakeholders, and individuals from the community effectively, clearly, and positively via phone, email, and in-person.

• Must be highly detail-oriented and have excellent organizational and time management skills. Ability to multi-task, manage, and prioritize various projects, assignments, and grants as well as work effectively toward deadlines.

• Must be able to work both as a team player and independently in a frequently changing environment.

• Solid understanding of project management, managing quality assurance and performance improvement as well as budgets and personnel management.

• Must possess and maintain a valid Driver’s License and insurance and must successfully complete a motor vehicle history check. This position requires driving a personal vehicle on behalf of CT HOSPICE, travel (up to 30%) may be required.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in an appropriate field (social work, public health, health administration, or other health related field) and/or relevant experience. Master’s degree preferred. Three to five years of demonstrated skills managing programs, supporting care coordination/patient navigation staff, conducting community outreach and interfacing with community partners.

CT HOSPICE is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. CT HOSPICE considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does CT HOSPICE discriminate on the basis of sexual orientation or gender identity or expression.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Patient demographics:

• Adults
• Older adults

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Ability to Relocate:

• Branford, CT 06405: Relocate before starting work (Required)

Work Location: In person