152 Bilingual Customer Service Representative Jobs in New York, NY
The crox Group is Hiring a Bilingual Customer Service Representative Near New York, NY
100% remote but team prefers candidates local to one of the 5 boroughs- Brooklyn, Manhattan, Queen, Bronx or Staten Island
MUST be bilingual in English/ Spanish
8:30 am- 5pm EST Monday- Friday -
This is a temp- perm position.
Community Connector primary focus is to conduct Outbound calls and Inbound to members. Community connector tracking every month member’s health condition and reporting to Case manager. Community connector is assisting members to be safe and happy in their community. Community connector uploading documents and assisting Case mangers with task need it.
Must Have Skills: Excellent communications skills, Basic computer skills, Professionalism and experience with speaking with elderly population , Able to fluently speak Spanish, Researching and good speed typing skills
Good listening skills with empathy
Must be able to follow directions, be self-motivated and complete project and task to due dates
Day to Day Responsibilities:
Receiving Inbound calls from Queue 2 hours per day
300 Outbound calls per month,
35-40 calls attempted per day,
15- 18 calls completed per day
Required Years of Experience: at least 1
Required Licensure / Education: High school Diploma or equivalent
Will the resource(s) require network access?
Access to CCA, Salesforce, QNXT, HHAX, Genesys, HCS system , QCSS system, E-paces
Job Summary
Contractor
$71k-88k (estimate)
06/27/2024
07/25/2024
croxgroup.com
<25
The job skills required for Bilingual Customer Service Representative include Communication Skills, Listening, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
01/04/2022: Bismarck, ND
Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
02/19/2022: Dayton, OH
Enrolling new customers, offering new products and services to existing customers.
12/29/2021: New Orleans, LA
A representative needs to build rapport with customers to secure sales or create a substantial client base.
01/07/2022: Providence, RI
Monitoring call and mail histories to ensure that all customers have been assisted.
02/11/2022: Fort Worth, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
12/17/2021: Topeka, KS
Respond to customer service complaints before they happen.
12/25/2021: Saint Cloud, MN
Minimum of one year customer service or related experience.
01/14/2022: Davenport, IA
They help customers with their queries and complaints.
02/13/2022: Wichita Falls, TX
Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
02/24/2022: Salt Lake City, UT
Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
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