Reporting to the HR Manager, the HR Representative/Generalist is responsible for the delivery and execution of HR services to the Mt. Pleasant team. The HR Representative/Generalist will have a variety of HR related activities to complete that focus on enhancing the employee experience, improving employee engagement, ensuring compliance of the Collective Bargaining Agreement and legal standards, as well as educating the workforce on appropriate process and procedures. This role will support a mix of union and non-union employees within the location. Leveraging reputation as a neutral and approachable HR professional to identify the best solution based on the situation will be a critical aspect of the role.

If you have a “passion for people,” and thrive in an environment where you can make a difference in the lives of employees, then you could be our HR Generalist at Delfield-Mt. Pleasant.

Operating since 1949, The Delfield Company has a vision to continuously develop our best-in-class team, processes and products to strategically grow our brand, and deliver exceptional quality foodservice equipment to our customers. We attract talent and build careers. We empower you to grow with us. We recognize you and reward you. We win together as one team!

Reporting to the HR Manager, the HR Representative/Generalist is responsible for the delivery and execution of HR services to the Mt. Pleasant team. The HR Representative/Generalist will have a variety of HR related activities to complete that focus on enhancing the employee experience, improving employee engagement, ensuring compliance of the Collective Bargaining Agreement and legal standards, as well as educating the workforce on appropriate process and procedures. This role will support a mix of union and non-union employees within the location. Leveraging reputation as a neutral and approachable HR professional to identify the best solution based on the situation will be a critical aspect of the role.

Major Accountability:

• Under minimal supervision, provide best in class human resources support to a large workforce.
• Ability to work autonomously in ambiguous situations and adapt quickly to change, as well as guide varying levels of the organization through change.
• Lead and guide through the recruitment process from beginning to end for professional, technical, and hourly positions.
• Conduct Human Resource Project work to support local initiatives including coordination of events.
• Conduct Human Resource data entry, documentation handling, and reporting of data using data analytics.

Key Tasks and Responsibilities:

• Act as resource to Director Leadership Team, Management Team, and all employees.
• Provides training and guidance to employees and managers and acts as a resource to all employees with respect to benefits. Benefit Administration to include claims resolutions, change reporting and communicating benefit information to employees.
• Processes all HR paperwork and personnel transactions in the HRIS system such as new hires, promotions, transfers, changes in compensation, etc.
• Identify workforce and hiring plans necessary to drive recruiting staff to develop strategy for recruiting top caliber employees, in partnership with the HR Director and Sr. HR Generalist.
• A variety of payroll/finance activities including payroll processing.
• Participate in implementation of organizational changes and support withy appropriate change management process. Facilitates internal communications and employee meetings as needed.

Specialized Skills, Knowledge and Abilities:

• Bachelor’s degree in Human Resources or related field with 3 years of HR related experience and/or 7 years of equivalent work experience required.
• Working knowledge of general HR practices, relevant labor laws, and regulations.
• Ability to handle fast paced, high volume workload.
• Ability to manage through conflict while maintaining strong relationships with stakeholders.
• Demonstrated continuous improvement mindset and familiarity with continuous improvement ideology.
• Demonstrated ability to deliver sensitive and difficult communications to employees and leaders (e.g., corrective action, reductions-in-force, and involuntary terminations.)
• Exceptional organizational, interpersonal, and oral/written communication skills are essential.
• Projects a sensitive and professional image on behalf of the organization.
• Ability to flex style when faced with numerous and competing priorities.
• Experience supporting union employee populations is preferred.
• Microsoft Office applications is required including advanced Excel skill.