**Job Title:** Full-Time Front Desk Receptionist

**Company:** The Drip Bar

**Location:** Reston VA

**Job Type:** Full-Time

**About Us:**
The Drip Bar is a leading provider of IV hydration therapy, committed to enhancing the health and well-being of our clients. We offer a variety of treatments designed to improve hydration, boost energy, and support overall wellness. Our dedicated team delivers exceptional care in a welcoming and comfortable environment.

**Job Description:**
We are seeking a dedicated and friendly Full-Time Front Desk Receptionist to join our team. As the first point of contact for our clients, you will play a key role in providing a positive experience and ensuring smooth operations at the front desk. The ideal candidate will be organized, customer-focused, and have excellent communication skills.

**Key Responsibilities:**
- Greet clients warmly and assist with the check-in process.
- Answer phone calls, respond to inquiries, and schedule appointments.
- Maintain accurate client records and manage appointment bookings.
- Ensure the reception area is clean, organized, and welcoming.
- Handle client payments and provide receipts.
- Assist with administrative tasks such as filing, data entry, and inventory management.
- Provide information about our services and products.
- Address client concerns and escalate issues as needed to the appropriate staff.

**Qualifications:**
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Previous experience in a front desk or customer service role, preferably in a healthcare or wellness setting.
- Excellent verbal and written communication skills.
-Sales experience preferred for upselling services and selling memberships.
- Proficient in using office software, including Microsoft Office Suite.
- Strong organizational and multitasking abilities.
- Friendly, professional demeanor with a commitment to providing outstanding customer service.
- Ability to handle sensitive information with confidentiality.
- Flexible availability, including weekends and holidays, if required.

**Benefits:**
- Competitive hourly wage.
- Positive and supportive work environment.
- Employee discounts on services and products.

**How to Apply:**
Interested candidates are invited to submit their resume and cover letter to gregg.smith@thedripbar.com. Please include "Front Desk Receptionist Application" in the subject line.

The Drip Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Join our team and help us provide exceptional care and service to our valued clients!

Job Type: Part-time

Pay: $18.29 - $19.22 per hour

Expected hours: 25 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• Reston, VA 20190 (Required)

Ability to Relocate:

• Reston, VA 20190: Relocate before starting work (Required)

Work Location: In person