Administrative Assistant – Property Management

Eagle Point Management (EPM) is seeking a dynamic and proactive Administrative Assistant to join our team in Grand Rapids. This position offers a unique opportunity to learn about the field of property management.

EPM is a national property management company and equal opportunity employer, is a best-practices, best-place-to-work company founded on the core values of quality, respect, professionalism, and integrity.

The successful candidate will work closely with the Area Manager and provide support for this 87-unit apartment community and provide legendary customer service for our residents.

Responsible for the following, individually and as part of the larger property team:

· Tenant Relations/Customer Service

· Answering the phones and greeting walk-in residents and guests

· Assisting the Area Manager with leasing and occupancy related responsibilities.

· Collecting and posting rents

· Entering work orders and working with the facilities team to ensure a timely response

· Waitlist management

· Periodic special projects

Necessary Skills:

· Positive person who can work independently and as part of a team

· Proven problem-solving ability

· Strong organizational and time-management skills

· Clear written and verbal communication skills

· Ability to maintain confidentiality

Education:

· High School Diploma (or equivalent)

Specialized Experience:

· Previous office and/or administrative experience required.

· Experience with property management or real estate a plus but not required.

Certificates and Licenses:

· Valid driver’s license and means of transportation

Knowledge, Skills and Other Abilities:

· Knowledge of MS Outlook, Word, and Excel

· Ability to interact effectively with residents, vendors, and contractors

· Ability to thrive and make decisions in a fast-paced environment

· Attention to detail

· Solid work ethic

· Respectful

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• office or administrative: 1 year (Required)
• property management: 1 year (Preferred)

Work Location: In person