Title: Human Resources Generalist

Department: Human Resources

Reports To: Director, Human Resources

Location: New York, New York

FLSA: Full-Time, Exempt

COMPANY SUMMARY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of modernized, amenitized, and well-located office, retail, and multifamily assets and the Observatory deck attraction in ESRT’s flagship Empire State Building – the “World’s Most Famous Building”. The Company is the recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2024, ESRT's portfolio is comprised of approximately 8.6 million rentable square feet of office space, 0.7 million rentable square feet of retail space and 727 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

POSITION SUMMARY

The Human Resources Generalist will report to the Director, Human Resources and will work closely with other Human Resources (HR) colleagues. The HR Generalist will act as a dynamic partner to the organization and will be readily available to take on new tasks and opportunities to learn as they arise.

Responsibilities include the employee lifecycle processes of recruitment, onboarding, engagement implementation including execution and strategy, development and training, retention, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties.

RESPONSIBILITIES

• Oversee the administrative function of HR processes across both union and non-union colleague populations to include employee lifecycle changes within onboarding, offboarding, and employee status changes, as well as recruitment support, departmental correspondence, maintaining confidential employee files, employee engagement programs, volunteer programs, learning and development, and managing employee concerns
• Audit transactions, updates, and changes within Human Capital System data and files
• Ensure Human Capital Management System and other HR technologies and software are utilized efficiently and maintained effectively
• Partner with Director, Human Resources and department managers to implement, execute and drive forward initiatives and projects to include succession planning, talent assessment, performance management, training, and compliance
• Create and direct a strategy for the organization’s union and non-union colleague communication, appreciation, and recognition programs; oversee planning and execution of union and non-union events with colleague feedback in mind
• Manage union and non-union employee relations issues to include investigations, conflict resolution, and performance management
• Develop and execute engagement programs and processes to attract, onboard, develop, and retain key talent across the company
• Proactively source events for both union and non-union colleagues with budget in mind; programs include monthly newsletter, volunteer events, and recurring appreciation events
• Act as a liaison to managers to develop, establish, improve, and maintain Standard Operating Procedures where needed or lacking to promote consistency and enhance efficiency across the organization
• Embody and promote company mission, vision, and values; work to sustain a culture and workforce that is engaged, results-oriented, and willing to drive decision-making throughout the organization
• Ensure HR policies and procedures are equitably applied
• Produce, correlate, analyze, and distribute various Human Resources reports as well as other various administrative tasks as needed
• Analyze data from quarterly and annual Engagement Survey program and support follow-up process with managers
• Responsible for organizational information via HR email address which includes policy changes and mandatory actions communication
• Champion a learning and development culture that sets goals and drives accountability with managers
• Maintain strong momentum on the HR strategy and deliver practices that ensure equity, discipline, and engagement in support of the company's evolving business needs

WHAT SUCCESS LOOKS LIKE

• Success in this position requires a balance of strong organizational focus with consideration of employees and our key stakeholders. There must be a balance of team-first attitude with business-focused goals.
• This position must be able to work with our existing processes and provide recommendations on improvements to heighten efficiency.
• A successful candidate will be able to balance competing priorities from both the business and our teams and must be able to handle heavy workload with evolving business expectations.
• A successful candidate will understand the nuances of each union and non-union department and be able to influence colleagues at all levels in the organization – from individual contributors to department heads, to achieve key business, and cultural priorities.
• A strong understanding of key business priorities is imperative in this role to achieve people-solutions that support business goals and needs.

REQUIRED SKILLS/ABILITIES

• Ability to prioritize and work collaboratively across all levels of the of the organization with minimal supervision
• Excellent organizational skills and attention to detail
• Superior time management skills with a proven ability to meet deadlines
• Excellent verbal and written communication skills
• First-rate interpersonal and customer service skill
• Working understanding of human resource principles, practices, and procedures
• Ability to function well in a high-paced and, at times, stressful environment
• Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel
• Experience with various Human Capital Management platforms
• Ability to prioritize and work with minimal supervision as well as work with other departments as necessary
• Exposure to union environment a plus

EDUCATION & EXPERIENCE

• Minimum 5 years’ experience working in a corporate Human Resources environment
• Bachelor's degree in human resources or related field and/or equivalent experience
• SHRM-CP credential desirable

WHAT YOU CAN EXPECT

At ESRT, like our tenants, our employees come from everywhere. We foster a richly diverse work environment that captures top talent and cultivates the best ideas. By focusing on inclusion and celebrating our differences, we create even greater value — in business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive. In addition, ESRT employees embody our Company Culture & Success Factors -

• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, and embrace and contribute to a culture of diversity and inclusion
• Positive – you possess a service-oriented attitude with excellent follow through

The salary range for this position is $90,000 to $110,000. Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT offer comprehensive, competitive benefits & well-being programs including:

BENEFITS

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
• Voluntary Enhanced LTD Program
• Voluntary Hospital, Accident, and Cancer Programs
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pre-tax transit accounts
• Employee Assistance Program for emotional, financial, and legal support

WELL-BEING

• Generous paid time off
• Flex remote work time
• Flex Summer Fridays
• Employee engagement programs
• Volunteer time off
• Continuing education
• Complimentary Empire State Building Observatory access
• Complimentary gym membership and other wellness benefits
• Employee Discount Programs

ESRT is an affirmative action and equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Accommodations are available for applicants with disabilities.