Job Description
About us
At The Enrichery, we help future generations develop the skills they need for success. The Enrichery is a place where students can be inspired to improve, not just academically, but personally, too. We teach kids lifelong skills for success and empower them to live a life of possibility.
The Enrichery is a comprehensive education company that offers college admissions guidance, professional development programs, test preparation, and academic coaching. We have always encouraged a "promote-from-within" company culture with a determination to provide unique professional development opportunities and experiences to our staff. Our goal is to see both our clients and our staff flourishing and thriving.
Job Description
The Enrichery is a growing education company in the greater Houston area that offers academic coaching, test prep, and admissions services. We specialize in helping our students achieve their goals and grow both personally, and academically. We put that same dedication into our office staff.
As we continue to expand, we are looking for a friendly, creative, and detail-oriented Office Manager to join the team at a newer location in Bellaire! We are also hiring for our Towne Lake location. We are looking to fill this position around the middle of July.
We are seeking someone who enjoys...

• talking to people; you'll be our clients' first point of contact, so the ability to "small talk" is a must (both in person and on the phone)!
• being detail-oriented and supporting others by organizing the office and maintaining seamless scheduling for our students' sessions.
• customer service and having a "do whatever it takes" attitude regarding client requests.

The Office Manager Experience

• Graciously welcoming parents and students when they arrive at the office.
• Scheduling new and existing clients; effectively and efficiently managing each Academic Coach's schedule while eliminating "dead time" between sessions.
• Working with clients and coaches to strategically reschedule sessions in the event of short-notice scheduling conflicts to avoid session cancellations.
• Supporting and collaborating with other members of the leadership team to ensure the overall health and growth of the location.
• Utilizing Google Sheets, Monday.com, and Zoho CRM software to track leads, and document all client interactions, and student progress.
• Keeping the office organized, clean, and stocked with textbooks and supplies.
• Attending and contributing to recurring/weekly meetings, such as leadership meetings.
• Completing errands as necessary.

Requirements

• Working hours are Monday-Friday from 9:30 am- 5:30 pm.
• Strong understanding of Google Suite, especially Google Sheets.
• Working knowledge of CRM software is a plus.
• Excellent decision-making skills and ability to diffuse difficult situations if necessary.
• Solution-oriented mindset
• Confidence in written and verbal communication skills; excellent active listening abilities.
• Proven experience as an Office Manager or Administrative Assistant is preferred.

Benefits

• Participation in our Four Day Work Week trial (Fridays off)
• Generous paid holiday policy (majority of typical holidays, a few days for "Spring Break," multiple days off at Thanksgiving, and 10 days off for Christmas)
• 80 hours of Paid Time Off
• Health, Vision, and Dental insurance
• Employee Discount
• Professional development opportunities
• Friendly, collaborative work environment
• Paid training