At Ideas That Evoke, we develop innovative social, creative, influencer and PR solutions for lifestyle, beauty and luxury brands. Our experience is vast, working with companies of all sizes and industries, including Fortune 50 brands as well as mid-sized businesses and innovative start-ups. We pride ourselves on being agile, highly responsive and able to generate ideas that disrupt the market and garner results. 

What Your Responsibilities Will Be:

• Serve as a SPOC within Evoke for all client needs, manage client expectations, and oversee client deliverables through regular meetings (phone, email, in-person) and excellent client communication
• Responsible for all client satisfaction, including actively pivoting strategy under the direction of the Vice President

Account Community Management

• Oversee and assist with high-quality online community management, including error-free copywriting
• Source and manage influencer and ambassador relationships through outreach and relationship maintenance
• Daily monitoring of messages, comments, and replies for all channels 7 days per week including occasional customer service, etc.
• Analyze reporting monthly for insight into media success, and facilitate strategy tactical pivots as necessary

Seamless Content Execution & Project Management

• Develop, create, & source content strategy for client work including content calendar creation and copywriting
• Actively manage projects to meet all assigned deadlines while anticipating team and client needs and requests
• Create and manage all internal and external meetings through agenda creation and leading meetings
• Execute Strategy content calendars on schedule, creating client-ready work the first time
• Master client tone of voice through copywriting blogs, emails, social media, and more
• Manage client special projects and campaigns through delegating and executing timely and thoughtful content
• Execute strategy from conception to client delivery, utilizing your team when necessary
• Coordinate all final client deliverables for error-free distribution, including proofing and delivery
• Place, monitor, and manage all approved ads for accuracy while managing paid budget; suggest pivots as needed
• Solve problems by creating solutions while working collaboratively with cross-functional teams
• Help manage internal processes for projects with necessary tools (Asana, Server, software, time tracking, etc.)

Creative Team Engagement

• Actively assist the creative team with content creation in photoshoots, video creation, or design
• Oversee sourcing of props for shoots

Other Responsibilities

• Keep project work on task and on budget (via billable client hours) through efficient execution
• Continuously learn and grow through staying abreast of media and marketing trends
• Assist in the management and training of AAEs, ACs, and interns including delegating appropriate tasks
• Assist with Evoke projects, stay organized, and continuously adapt to changing needs of clients.

Other duties as assigned by the Senior, VP or President

• All clients have different needs, so responsibilities may change with the needs of the client and Agency

Why You’re A Perfect Fit:

• You have excellent verbal and written communication skills with the ability to work individually or within a team 
• You don’t just know Instagram; you have a strong command of all major platforms and social tools. 
• You want a holistic marketing experience beyond just ad placement, creative, and project management
• You love to over-manage the details through project management and others look to you for guidance
• You love to problem solve, are able to manage your time, and also be quick and flexible in your solutions
• You have a desire to always be current on social and mobile technology trends, guidelines and best practices
• You have experience in building impactful marketing strategies and campaigns - and can prove it! 
• You are highly organized, detail-oriented and thrive in a fast-paced environment. 
• You have a marketing/business degree and 2 years of marketing or agency experience managing the above.