Summary:

• This Go-to-Market role requires a client integration project manager who will handle a portfolio of products and digital capabilities. The Project Manager will interact with clients regularly throughout each project's lifecycle.
• The position will be responsible for updating and aiding company platform leadership on integration prioritization, status, capacity, risks, level of effort, and timing. Ensuring that client expectations are met with speed and precision is crucial for this position's success, and therefore, the ability to communicate, inspire, and influence at all levels is essential.
• Demonstrated experience in complex project management is a must.
• We need someone with exceptional Organizational, Project Management, and Communication skills. The key will be someone who has demonstrated organizing and leading through a high volume of tasks, and is able to influence in a matrixed environment.

Responsibilities:

• Assist with product and capability client implementations
• Understand product and capability roadmaps in order to help drive key components and interplay parameters for integration purposes
• Track and manage Kanban board with a high volume of requests at multiple stages of development
• Provide daily updates to Project Managers and develop a working rhythm with multiple team members
• Attend external client meetings to discuss project progress, updates, and address any concerns or issues raised by the clients
• Provide timelines and milestones to internal and external clients, ensuring clear communication of project goals and expectation
• Ensure that all project documentation, including meeting minutes, timelines, and milestones, are accurately maintained and easily accessible for reference
• Test digital products for accuracy and communicate with internal IT teams when changes are required
• Demonstrate ability to manage multiple projects and prioritize appropriately
• Utilize project management skills that leverage a broad suite of project management tools and software to drive accountability, organization, and timely deliveries of implementations
• Identify and eliminate bottlenecks, constantly designing implementation process improvements to speed up the execution & delivery of products and capabilities
• Foster close working relationships with Platform Support leads and other internal stakeholders
• Technical liaison and operational support for artifact management

Qualifications/Requirements:

• Exceptional organizational and project management skills
• 5 years of Sales, Marketing or Financial industry experience
• 5 years of proven project or program management experience in a cross-functional environment

Desired Characteristics:

• Bachelor’s Degree or equivalent work experience
• Project Management Professional certification desired
• Sales or Marketing experience in credit card networks, financial services, or retail industry
• Create advanced automation using MS Power Automate