26 Project Coordinator I Jobs in Harrisburg, PA
The Fountain Group is Hiring a Project Coordinator I Near Harrisburg, PA
Location: Remote
- The Customer Onboarding Specialist will have direct ownership of the customer onboarding process for identified customers. The Onboarding Specialists primary focus is to ensure a positive customer experience during the onboarding process.
- By collecting actionable insights into customer behavior prior to contract execution, the Onboarding Specialist will be accountable for working with internal and external stakeholders to support each onboarding, reaffirming, and/or redefining the process while aligning with and supporting AmerisourceBergen Corporation initiatives.
- Understands the different customer account structures and legal documentation required to establish new accounts.
- Ensures all necessary account documentation is received and validated in a timely manner.
- Present and explain documentation and requirements to customer.
- Works directly with customers to facilitate a smooth onboarding process.
- Serves as liaison between customer and ABC departments/teams.
- Provides onboarding support including reporting, status meetings and escalated issue resolution to Buying Groups, Group Purchasing Organizations, Third Party Administrators, and other agencies as identified.
- Manages, tracks, and escalates key milestones and deliverables to ensure customer expectations are being met.
- Identifies risks to the onboarding timeline and takes appropriate action to escalate or resolve with minimal impact on customer go-live.
- Utilizes CRM tool to manage workload. Keeps CRM tasks up to date with notes and status.
- Performs related duties as assigned.
- Strong customer focus and ability to partner with various internal groups, including senior leaders and front office.
- Ability to directly address conflicts and escalate issues where appropriate.
- Excellent analytical, problem solving, and time management skills.
- Proven organization and prioritization skills.
- Strong written and verbal communication skills.
- Results driven, with strong attention to detail.
- Adaptable, flexible, and willing to work in a dynamic environment.
- Comfortable working with a team and individually to deliver results.
- Strong working experience with Microsoft applications, with a particular strength in Word, Excel, and PowerPoint.
- Experience with Salesforce or other CRM systems.
- Demonstrated ability to build and interpret reports and graph/statistics desired.
- Ability to create trust and confidence quickly; presents a positive and professional image.
- High energy, positive attitude, team player.
Job Summary
Full Time
$67k-89k (estimate)
06/23/2024
07/10/2024
thefountaingroup.com
TAMPA, FL
500 - 1,000
2001
HUNTER CONE
$10M - $50M
Business Services
Related Companies
The following is the career advancement route for Project Coordinator I positions, which can be used as a reference in future career path planning. As a Project Coordinator I, it can be promoted into senior positions as a Project Manager - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Project Coordinator I. You can explore the career advancement for a Project Coordinator I below and select your interested title to get hiring information.
