What are the responsibilities and job description for the Contractor Sales Representative position at The Franklin Group Inc?
Let’s share a little about FBS and then we welcome you to apply:
- We are so proud to be 100% Employee Owned. We hire owners, not employees! This means that employees earn ownership in our company through their work and build their net worth based on the company’s change in value over time. Once eligible, you start your journey to ownership with an annual gift of stock averaging 13% of what you make each year!
- For our sixth consecutive year, we ranked in the Top 10 Best Places to Work in Idaho.
- Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
- We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with supplying materials, we install a wide range of products including framing, overhead doors, insulation, gutters, siding, and more. We also manufacture some products including trusses, cabinets, doors, and granite countertops.
- Our company is full of outstanding people who have been working for Franklin Building Supply for 10, 20, or 30 years. We’re working harder than anyone else in our market to get better every day, adding value for customers and improving the value of our company for our employees.
- We are committed to working safer, smarter, and more efficiently than ever before. We are making significant investments in tools, equipment, training, and positions like this to help our team reach its potential.
- Along with competitive compensation, we offer competitive benefits that would be expected including medical/Rx, vision and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, etc.
Primary purpose: Maintain and grow the existing customer base through prospecting, sales development, quoting, and
customer follow-up, while providing unbeatable customer service with a positive attitude.
Duties and Responsibilities:
- Sell products to customers in our target area by educating them to the products and services that Franklin Building Supply provides.
- Provide accurate and detailed price quotes and building material estimates for current and potential customers off of their blueprints.
- Visit job sights to monitor work progress, and to identify additional needs of customers, and to target new customers.
- Regularly evaluate accounts to identify opportunities to cross sell, and upsell products and services.
- Educate customers, assisting them with their purchasing needs, helping them to value engineer jobs when necessary.
- Work with the Account Coordinator to acquire special orders to satisfy your customer needs
- Accurately process customer requests, as orders, special orders, or invoices and insure that they are completed to the customer's satisfaction
- Timely follow-up and a highly developed sense of urgency
- Greet customers and sub-contractors in a friendly manner
Are you the right fit for this role? If so, the list of attributes and experiences below should describe you and be reflected in your application and resume:
Required:
- Be a team player, self-motivated and work cohesively with coworkers
- Be willing to adapt to the changes in the building industry, willing to learn new products and processes to grow their customer base and market share
- Be focused on building trust with our customers to provide them with a positive experience, and to help grow our business
- Able to modify your planned daily schedule for unplanned urgencies
- Carry self with pride, remain calm in a crisis and can communicate with difficult people without being reactive
- Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Be reliable, responsible, dependable, and fulfill obligations
- Action oriented, ambitious, consistently do your best and stay focused on the job at hand
- Give great attention to detail and have excellent organizational skills
- Possess a driver’s license with a clean driving record