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Customer Service Representative
Apply
$33k-41k (estimate)
Full Time 5 Days Ago
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The Glass Guru of Columbia is Hiring a Customer Service Representative Near Columbia, SC

Job Description

Job Description
At Glass Guru customer service is our # 1 priority. We provide the best customer service in the industry and are looking for high quality people to add to our team.
Collection experience preferred.
This is a part time position with the opportunity to turn into full time.
Paid holidays and paid day off for your Birthday on day one.
Job Description
  • Make collection calls on past due Invoices
  • Answer inbound phone calls promptly during business hours
  • Respond to any voicemails and/or messages from answering service (if applicable)
  • Respond to inbound email correspondence, forward on as appropriate
  • Greet customers and all other visitors to the showroom (if applicable)
  • Screen incoming leads/potential customers
  • Schedule estimate appointments
  • Quote product by telephone for clients/customers (if applicable)
  • Assist Estimators with follow up on pending sales/ quotes by phone and/or email
  • Strategically schedule work appointments for Installation Technicians, along with customers accordingly
  • Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
  • Filing of daily work orders and estimates
Qualifications & Educational Requirements:
  • HS Diploma or equivalent
  • All candidates must be able pass initial background check and drug test
Preferred Skills:
  • Excellent verbal/written communications skills
  • Microsoft Office proficient (Word, Excel)
  • Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

Job Summary

JOB TYPE

Full Time

SALARY

$33k-41k (estimate)

POST DATE

09/02/2024

EXPIRATION DATE

09/15/2024

WEBSITE

theglassguruofcolumbia.com

HEADQUARTERS

LINTHICUM HEIGHTS, MD

SIZE

50 - 100

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Transportation

Show more

The Glass Guru of Columbia
Full Time
$52k-70k (estimate)
4 Weeks Ago

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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