The Graham Companies is Hiring a Guest Services Representative - Miami Lakes Hotel on Main Near Hialeah, FL
Miami Lakes Hotel is a destination designed for the business and leisure traveler alike. Our hotel is unique as we are the only full-service hotel resort in the Miami Lakes area. Located on Main Street, guests can enjoy a variety of upscale shops, a 17-Cineplex movie theater, and over a dozen restaurants all just steps away from our door. Responsibilities
Individual will provide assistance to guests in a professional and friendly manner
Responsibilities include check-in/check-out process, billing, checking registration cards for accuracy, reviewing occupancy daily, handling cash/credit/house-charge transactions answering phones in friendly/helpful manner and answering to guest needs/questions.
Cover for Reservations Agent as needed
Required Education And Experience
High School degree required
Hospitality Management degree preferred
1 year in Front Office/Reservations role in Hospitality, preferably Front Office environment
Opera software experience preferred, Bi-lingual (Spanish) a plus.
Must be computer literate
Full Time schedule; flexible AM/PM shifts including weekends. Why You Should Apply -Full Time Employees Only
401(k) with company match
Employer Funded Pension Plan
Personal Time Off (PTO)
Holiday Pay
Health Benefits
Dental Care Benefits
Employer Paid Life Insurance Benefits
Employer Paid Short & Long Term Disability
Legal Plan
Athletic Club Membership Discount
Positive work-life balance
Conveniently located in the Miami Lakes Town Center within walking distance of numerous restaurant and shops
Must be able to work a flexible schedule including days and nights (6:30a to 3p or 3p to 11:30p)