At Hagadone Marine Group our mission is to provide the “Best of water experience” and our team is committed to providing it. Our amazing team delivers world-class sales and service right form the shore of Lake Coeur D’Alene. Be on the lake everyday at Hagadone Marine Group

Top reasons to join our team:

• We are passionate about providing the best on water experience
• Community-focused
• Committed to a fun and supportive team environment
• We offer high-quality competitive employee benefits

Responsible for the timely completion of all billing functions including maintaining accurate record of all customer accounts, recording charges, payments, obtaining authorizations and great communication skills with customers and employees.

Knowledge, Skills, and Abilities Preferred:

• Ability to work independently and to perform assignments to completely within time parameters.
• Skill in establishing and maintaining effective working relationships with other employees, customers, organizations and the public.
• Ability to read and interpret work orders.
• Ability to communicate effectively and professionally in writing, over the phone, and in person.
• Ability to identify billing/coding errors and how to accurately correct mistakes.
• Proficient in the Microsoft Office and Google including Outlook, Word, Excel, Gmail and Drive.
• Maintain compliance with all company policies and procedures.
• Be service-oriented with the ability to pay attention to details in a fast-paced environment

Duties and Responsibilities:

• Review workorder records to ensure proper coding based on current coding and G/L accounts.
• Effectively manage coding and billing.
• Ensure that warranty claims are submitted timely with a goal of zero errors, to include accurate warranty submission.
• Timely follow up and resolution with customer questions or concerns as it relates to billing.
• Identifies patterns of billing errors, inaccurate payments, posting errors and communicates any needed system changes to direct Supervisor.
• Creates and maintains meticulous records of follow-up.
• Reduces overall delinquent customers AR.
• Provides professional and courteous customer service at all times.
• Verify completeness and accuracy of all workorders prior to billing/closing.
• Accurately post insurance payments by line item with basic knowledge of insurance/warranty/extended warranty.
• Utilize monthly aging accounts receivable reports to follow up on unpaid billing aged over 30 days.
• Perform other job-related duties as assigned.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Coeur d'Alene, ID 83814: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location