About Us:
Why work at Streamline?
Streamline Services isn't just your average Residential Plumbing, Electrical, and HVAC company in Durham, North Carolina. We're a rapidly growing, veteran-owned, and operated full Home service provider that takes pride in delivering nothing short of 5-star services and top-quality products to homeowners in the Triangle Area. Our commitment to excellence is backed by thousands of glowing online reviews, propelling us into double-digit growth over the past five years and fueling our ambitious expansion plans. At Streamline, we're not just setting the bar—we're raising it with every satisfied customer.
Culture:
At Streamline, we foster a vibrant culture built on teamwork, dedication, celebration of achievements, and our core values: Dependable, Dedicated, Positive, Eager to Learn, Process-Drive, and Humble. We prioritize finding individuals who resonate with our culture, confident that we can equip them with the skills they need through our comprehensive training programs. Joining our team isn't just about a job—it's about becoming part of a supportive team where personal and professional growth isn't just encouraged; it's celebrated and fostered every step of the way.
Benefits:

• 2 weeks of Paid Time Off (PTO) and 6 company holidays, Special PTO for Your birthday and a Loved one’s Birthday
• 100% paid Medical and Dental insurance for employees
• Vision insurance and supplemental insurance options are available
• 401k with company match at 3% (eligible after 1 year)
• Paid training, ongoing instruction, and coaching
• Employee appreciation activities and events
• Hourly pay with additional financial incentive programs
• Career path and growth opportunities
• A supportive team environment focused on celebrating success and giving back to the community.
• Benefit Eligible after 90 days
• AND SO MUCH MORE!

Position Overview:
Looking to be part of something more meaningful than just another job? This opportunity might be exactly what you're searching for. Our ideal candidate will thrive in an environment where their contributions are valued and directly impact our company's success. In this role, you'll work with warm follow-up leads, nurturing relationships with our customers and finding solutions to their current needs. We're looking for someone with a background in inside sales and direct customer relations, ready to make a real difference.
Responsibilities:

• Maintaining the company culture and core values.
• Establishing and maintaining relationships with existing customers.
• Contacting existing customers via email and phone to follow up on potential opportunities.
• Consult with existing customers to provide a customized HVAC system solution.
• Participate in training to continue growth and development as a professional.
• Analyze customer needs for HVAC equipment, create a sales proposal, finalize the sale, and follow up with each customer to ensure complete satisfaction.
• Provide customers with solutions for their HVAC and other home comfort needs.
• Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction.
• Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales.
• Overcome technical and business objections of prospective customers.

Qualifications:

• Proven Inside Sales experience (preferably in an HVAC, but not required)
• Highly organized with exceptional follow-through abilities
• Strong verbal and written communication
• Strong phone presence
• Passion for sales and ability to make dozens of calls per day
• Strong listening skills
• Strong presentation skills
• Quick, sound decision-making abilities.
• Keen attention to detail and computer literacy is a must
• Good presentation and public speaking skills are a plus.
• Ability to build trust and demonstrate empathy.
• Inside sales representatives should also be very competitive and a good listener
• Ability to build rapport and maintain customer satisfaction.
• Ability to establish and maintain effective working relationships with personnel of other departments

What You'll Bring:
Alignment with our Core Values:

• Dependable: Do what you say and have each other’s back
• Dedicated: Commit to finishing strong and doing it right
• Positive: Bring more love and positivity to others than you take- make it fun!
• Eager to Learn: Knowledge is power be 1% better
• Process-Driven: It’s a 20-mile march. Be disciplined and trust
• Humble: Put others first and serve beyond yourself- be authentic

Equal Opportunity Employer