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The workforce management supervisor is responsible for the daily operational oversight of a workforce management team typically consisting of workforce analysts and workforce administrators. The workforce management supervisor is responsible for the development and management of these direct reports. The workforce management supervisor directs the work of the workforce management team to meet set service level goals. The workforce management team is primarily responsible for forecasting workloads, forecasting resources required to process workloads, scheduling resources, managing real-time adjustments to resources, and generation of reporting and analysis required to manage these processes efficiently. The workforce management supervisor works with business leadership to coordinate processes to meet the operational and strategic needs of the business, to advise on potential opportunities or hazards that affect the business' ability to meet strategic goals, and to solicit feedback that influence the operations of workforce management. The workforce management supervisor is responsible for directing the work of secondary responsibilities that are unique to individual business units.
Key Responsibilities:Full Time
$100k-133k (estimate)
09/09/2024
11/08/2024
The job skills required for Workforce Management Supervisor - Atlanta, GA include Workforce Management, Scheduling, Analysis, Leadership, Forecasting, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Workforce Management Supervisor - Atlanta, GA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Workforce Management Supervisor - Atlanta, GA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Workforce Management Supervisor - Atlanta, GA positions, which can be used as a reference in future career path planning. As a Workforce Management Supervisor - Atlanta, GA, it can be promoted into senior positions as a Workforce Analytics Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Workforce Management Supervisor - Atlanta, GA. You can explore the career advancement for a Workforce Management Supervisor - Atlanta, GA below and select your interested title to get hiring information.