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Client Services Representative
The HT Group Austin, TX
Apply
$40k-51k (estimate)
Full Time 5 Days Ago
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The HT Group is Hiring a Client Services Representative Near Austin, TX

  • Location: Austin
  • Type: Contract to Hire
  • Job #18687
  • Salary: $19.50 USD
The HT Group is partnering with an established insurance provider here in North Central Austin who is looking for a Client Services Representative to assist their team! The ideal candidate will have prior customer service experience, excellent communication skills and must be tech savvy.

Must be able to pass background and drug screen upon hire. This is a work at the office job practicing social distancing. Only local Austin area candidates will be considered!

North Austin

Starting ASAP

$19.50/hr

Contract to Hire

Responsibilities:
  • Make updates and beneficiary changes, address changes, form requests, and more into database
  • Assist customers with changes to their policies and answering any questions they might have
  • Ensure compliance with company standards and maintaining customer files
  • Resolve customer issues and inquiries appropriately and efficiently
  • Calculate cash values, premium refunds/changes, loan balances, and other values
  • Cover for CSRs as needed
Requirements:
  • 2 years with client services experience, preferably in the insurance field
  • Ability to perform complex manual mathematical calculations
  • Strong written and oral communication skills
  • Basic computer knowledge and keyboarding skills

Job Summary

JOB TYPE

Full Time

SALARY

$40k-51k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/10/2024

WEBSITE

thehtgroup.com

HEADQUARTERS

AUSTIN, TX

SIZE

500 - 1,000

FOUNDED

2001

TYPE

Private

CEO

MARK TURPIN

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About The HT Group

The HT Group provides recruiting and staffing services.

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The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Representative job description and responsibilities

Providing the clients with product and service knowledge.

02/20/2022: Colorado Springs, CO

The Client Services Representative performs Masterfile maintenance and quality control, facilitates requests supporting audit exams and reviews, ad-hoc regulatory requests and self-testing.

12/29/2021: Roanoke, VA

The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.

01/13/2022: Santa Ana, CA

The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio

02/10/2022: Fresno, CA

Planning and making a schedule for the monthly meetings with the clients.

03/01/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

A Client Services Representative needs to be familiar with every part of a site.

01/02/2022: Fargo, ND

Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

12/22/2021: Elkhart, IN

Review the job description for a Client Services Representative.

01/01/2022: Carson City, NV

The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.

12/30/2021: Santa Rosa, CA

The representative may be seated at a desk or workstation, or they may be on the phone with clients.

02/17/2022: Knoxville, TN

Step 3: View the best colleges and universities for Client Services Representative.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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