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Department / Classification: Customer Service / Non-Exempt; Union
Reports To: Shelter Operations Manager
Supervises: None
JOB SUMMARY The Adoption Services Representative is responsible for client care, data entry and various clerical duties. Duties include providing impeccable customer service, imparting accurate information, facilitating the animal adoption process by matching potential adopters with the best possible new companion, reuniting pets with their owners, assuring the well-being of animals in accordance with the five freedoms, maintaining a safe and healthy environment, processing sales transactions, answering phones and keeping precise records. Workers carry out daily assignments; follow through on matters using independent judgment and training to take appropriate actions when dealing with standard recurring situations. The work is performed in office, shelter surroundings and off-site locations. Unusual demands include work subject to frequent interruptions, weekends and/or holidays depending on scheduling needs.
ESSENTIAL DUTIES & FUNCTIONS :
Required Qualifications
Knowledge, Skills, and Abilities
Full Time
$39k-46k (estimate)
06/28/2024
07/11/2024
thehumanesociety.org
TACOMA, WA
25 - 50
1888
Private
DENISE MCVICKER
$5M - $10M
Civic & Environmental Advocacy