**Data Center Service Delivery Manager**

at THG Bluffdale, Utah, USA THG believes that our people are our strength, and so we empower them, providing the tools, support and framework to achieve their goals. Our environment ensures people from all walks of life thrive, progress and grow their careers alongside us becoming global leaders together. Join our culture of over 8,000 diverse, ambitious and smart thinkers across the globe who we encourage to think creatively, helping turn their ideas into reality.

With over a decade of experience of growing brands in the Beauty and Wellness sectors in over 160 markets, we create brilliant digital brand experiences. Our team design, develop and build bespoke proprietary technology platforms that is used by millions worldwide. With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to become the global digital leader.

Our culture is fast-paced, moving twice as fast as others believe to be possible. This is part of our DNA that has supported our incredible growth. And to support that continual ambitious growth, we are looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey.

* Working with 3rd party vendors and internal teams to ensure smooth delivery of services within our global datacenter environment.

* Working with our Account Management Team to provide insight, guidance and support in defining service requirements based on client needs.

* Serve as the primary datacenter capability contact for our internal teams

* Working with vendors and internal teams in defining requirements, raising quotations and managing delivery of hardware and services

* Working with datacenter providers on delivery and physical install logistics services

* Providing support, direction and mentorship to our internal service delivery teams

* Working with our Sales and Operations teams around the globe to evolve and improve processes and approaches

**Tech at THG**

Technology is the driving force behind THG, and it starts with our people. We are ambitious with our goals and challenge conventional thinking. THG Technology is different because we support every single person to make massive impact and drive their own work. Our people are always learning, and we work every day to ensure our technology, from our software platforms, to our hosting services, to our M.L capability and beyond, is world class. This enables us to keep powering THG and our partners on a global scale.

As the Datacenter Service Delivery Manager within the THG Hosting Team you will be focused on ensuring the successful delivery of IT Infrastructure for our hosting clients, including:

**Requirements**

* Practical experience working within datacenter environments or with datacenter providers.

* Proven service delivery management or other relevant IT experience

* Strong working knowledge of physical IT infrastructures (Servers, SANs, Networking, etc.)

* Excellent interpersonal and communication skills (written, oral, and presentation).

* Experience managing multiple concurrent projects with varying deadlines

* Experience in a leadership role: project management and/or line management

* Willingness to work flexible hours, non-business hours, or other scenarios required by project needs

* Ability to travel as needed

**Benefits**

Generous Paid Time Off

* 9 paid holidays

* Your birthday off, paid after 1 year of service.

* Rich offering of Medical, Dental, Vision benefits

* Company Paid Basic Life and AD&D and Short-Term Disability

* Voluntary Life & AD&D and Long-Term Disability

* 401K with up to 4% company match. 100% vested from day one

* Employee discounts on our websites

* Excellent growth & advancement opportunities

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider your application however we endeavour to respond to every application we receive. If you haven't heard from us within 14 days of applying or should you have any specific questions about this or other applications for positions within THG please contact one of our Talent team to discuss further.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.