REQUIREMENTS AND RESPONSIBILITIES

Receive emergency service or supply calls from Service Center, Filed Manager, or Customer Service daily.

In certain locations the Comb tech is responsible for machine movement including not limited to installations, exchanges of old or damaged machines, or pulling machines when accounts are closed

Performs preventative maintenance, troubleshoot or diagnose service problems and repairs as needed.

Complete scheduled deliveries assigned and ensure prompt delivery of products and promotional items

Discuss with store personnel and new product to be left and inform them of new promotional items

Ensure proper training of ICEE equipment is discussed with any store personnel that are not familiar with machine operations

Clean machines replenish stock of cups/lids/straws, and freshen promotional materials

Get invoice stamped with store stamp at necessary accounts

Complete daily recap on route envelope. Inventory of deliveries that are made, mileage, and time in and out should be posted on route envelope. Any comments to supervisors should be written on envelope as well.

COMPETENCIES

To perform this job successfully, The Combo Technician must be self-motivated and have the ability to stay on task with minimal to no supervision. The requirements listed below are representative of the knowledge, skill and/or ability required. Must possess enthusiasm and motivation toward in-store merchandising and POS.

Mechanical aptitude

customer relations, interpersonal relationships, team relations and service.

Excellent organzational and time management skills

Must be self-starter and be able to accomplish tasks in a timely manner

Great oral and written communication skills. Must be comfortable performing basic mathematical functions as well.

MINIMUM REQUIREMENTS

Strong mechanical background

Must be self-starter and be able to accomplish tasks in a timely manner

Strong customer relations, interpersonal relationships, team relations and service skills

Graduate of Technical or Vocational School a plus

Certification by the Environmental Protection Agency (EPA) to handle refrigerant a plus

Valid driver's license

Ability to lift 55 lbs or more on a regular basis. Occasional lifting in excess of 70 lbs required

Work may require the use of ladder from time to time. The type of ladder will depend on the task at hand but will range from a simple step ladder all the way up to extension ladders designed for roof access

Ability to drive more than 40% of the time

Must have steel-toed shoes (ICEE provides uniforms)

ICEE offers their Technicians

Company Vehicle and Gas Card

Cell phone and tablet

Technical School Tuition Reimbursement Plan

Paid holidays, sick time, paid vacation

Medical, Dental, Vision Insurance

Employee Stock Purchase Program

Life Insurance

401(k) Plan

Opportunity to travel

Room to advance

On going training at Nationwide Training Facilities, Online and in the Field

EOE

ICEE is an equal opportunity employer and prohibits discriminatory employment against, and the treatment of, employees and applicants for employment based on actual or perceived Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking an unemployment status.