Description

Summary :

Under the supervision of the Practice Administrator, performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration / financial data, and integrity of billing including charge documents is cognizant of the philosophy, standards, objectives and policies of the Department and the Organization.

Requirements :

• Schedules patient appointments in Epic system.
• Makes reminder and no show calls, and provides schedule information to the practice.
• Prints, schedules, and confirms appointments.
• Responsible for performing a complete registration of patient clinical, financial and demographic information into the Epic system.
• Responsible for the integrity of the data. Collects cash from patients for charges and co-payments.
• Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session.
• Requests patient charts from Medical Records Department for distribution. Searches for missing charts before they are needed for clinic session, only as required.

Qualifications

• High School Diploma or equivalent required
• Minimum of one (1) year customer service experience required
• Demonstrated typing skills for CRT input required
• Demonstrated ability to accurately conduct and record a patient interview, to obtain clinical, demographic, and financial information
• Demonstrated ability to handle multiple priorities and to deal calmly with individuals under stress
• Bi-lingual, Spanish preferred

The Institute for Family offers a generous, comprehensive, and competitive range of benefits and perks with the best employers in New York to our staff.

Employees have the ability to choose which plan is the best for them and their families at every stage of life.

Health Benefits

Medical, dental, and vision coverage for you and your eligible family members.

Time-Off

Generous paid sick, vacation, and personal time.

Employer-Sponsored Retirement Plan

The Institute for Family Health contributes to a dedicated account for your retirement.

Voluntary Employee Retirement Plan

Save your own money for retirement on a pre-tax or Roth (post-tax) basis, and select from a range of investment options.

Life Insurance

An employer-sponsored plan for you, and access to additional voluntary coverage for you and your eligible dependents.

Short & Long-Term Disability

Income protection to support you in the event of an illness or injury.

Flexible Spending Accounts

Health Care and Dependent Care flexible spending accounts help you save tax-free to pay for eligible expenses throughout the year.

Tuition Assistance and Reimbursement

Last updated : 2024-08-23