6 Housing Program Associate Jobs in Honolulu, HI
The Institute for Human Services is Hiring a Housing Program Associate Near Honolulu, HI
Essential Functions
- Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
- Assist Housing Specialists and nurture relationships with landlords to market housing programs and develop an inventory of available housing units for clients with a range of pricing.
- Field incoming telephone calls and phone message logs (to include triaging client calls); serves as liaison between Housing team and outside community agencies.
- Checks/audit intake data to verify completeness, ensure accuracy and correct errors where needed.
- Process and manage timely data entry into systems for use in analysis and reports.
- Prepare outgoing correspondence, i.e. letters of requests for necessary records, client rule violation letters, etc.
- Assist in sets-up of charts for new clients; files progress notes, documents and incoming correspondence in client’s files.
- Assist in managing databases and computer records and ensures appropriate security and back-up of client information.
- Knowledge of computer software programs including database and Excel applications.
- Strong interpersonal, verbal and written communication skills with emphasis on active listening and providing excellent customer service.
- Ability to deal with diverse populations of varying comprehension levels.
- Able to organize multiple tasks with keen attention to detail.
- Possess personal qualities of integrity, patience and commitment to mission.
- Flexible and able to multitask; can work within an ambiguous, fast-moving environment
- High School Diploma or GED equivalent.
- 1-2 years of administrative, customer service, or office management experience in a small office setting.
- Able to pass CPI (Crisis Prevention and Intervention)
- Associate’s or Bachelor’s degree in the field of Human Services or related field.
- More than two years of administrative, customer service or office management experience in a small office setting.
Job Summary
Full Time
Civic & Environmental Advocacy
$45k-61k (estimate)
06/06/2024
07/05/2024
ihsnet.org
BATH, NY
25 - 50
1984
BRUCE GUGLIOTTA
<$5M
Civic & Environmental Advocacy
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About The Institute for Human Services
The Institute for Human Services, Inc. (IHS) is a non-profit advocate serving the Southern Tier. Our goal is to support our member organizations through: Capacity building, governance, and operations support Strategic collaboration & communication between member and non-member organizations Professional development and conferences aimed at organizational sustainability Coordination of programs and services that enhance the capacity for other organizations The Institute for Human Services works together with our members, other non-profits, funders, government entities, and community leaders... to create a network of collaboration and communication aimed at improving the quality of life in the Southern Tier. We believe that success is achievable when organizations are able to break out of their silos and are given the right tools to meet a common goal. Our focus is on the good of the community. We are a dynamic and responsive entity, able to provide the information and resources that are most needed in the community, both for organizations and individuals. IHS provides services such as the 2-1-1 HELPLINE, Steuben Rural Health Network, Coordinated Transportation Services, Resource Development, and Lead Agency Services as a capacity building, information, and referral opportunity for our member organizations. IHS is a 501(c)(3) local association that provides a united voice for the non-profit sector and serves as a unique support and information provider.
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