67 Front Desk Agent Jobs in Richmond, VA
The Jefferson Hotel Richmond is Hiring a Front Desk Agent Near Richmond, VA
Job Description
MUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 7am-11pm. This is a full-time position requiring open availability.
We are looking for a reliable Front Desk Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive experience by ensuring 100% guest satisfaction. Agents will assist in helping manage all day-to-day functions of the Front Desk and will have a combination of duties mainly related, but not limited to, assisting guests with their arrival and departure, assisting guests with room and dining reservations, executing cross-departmental communication, and the handling of payments.
This position will also include Hotel Operator shifts, answering Hotel Main Number.
The Front Desk Agents will be consistently attentive, courteous and efficient in dealings with guests, managers, employees and be able to work independently.
Must possess the following:
- Customer service experience
- Excellent computer and phone skills to include ability to sell and promote services within the hotel
- Prior Reservations or Front Desk experience preferred but not required
- Flexible to work any shift, any day of the week, Saturdays, Sundays and Holidays
Job Summary
Full Time
$27k-36k (estimate)
06/30/2024
07/15/2024
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
