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1 Patient Service Coordinator Job in Mays, MD

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The Johns Hopkins University School of Medicine
Mays, MD | Full Time
$88k-109k (estimate)
1 Month Ago
Patient Service Coordinator
$88k-109k (estimate)
Full Time 1 Month Ago
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The Johns Hopkins University School of Medicine is Hiring a Patient Service Coordinator Near Mays, MD

The Department of Dermatology, Cosmetic Center is seeking a Patient Service Coordinator to offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Coordinate the day-to-day clinical operations for a group of health care professionals. Troubleshoot and resolve problems as they arise; collaborate with others to resolve patient problems or refer patients to appropriate resources. Serve as liaison for the group with the billing office and division management. Maintain accurate information on each patient to facilitate the patient encounter. Use automated systems to expedite patient scheduling, pre-registration, and check-in. Work with others in a team environment.
Specific Duties And ResponsibilitiesScheduling and Templating:
  • Schedule patients for medical examinations, consultations and procedures. Relay information to patients regarding preparation for these appointments.
  • Coordinate visits either within the department or between several departments.
  • Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments.
  • Print and mail directions, maps, fee schedules, and department specific information to patients. Ensure efficient utilization of the templates.
Registration
  • Assist patients or family members with the completion of medical insurance forms. Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance.
  • Obtain pre-certifications as required by patients' health care insurers or managed care providers, and ensure that this is done for all patient encounters as required. Register patients for clinical appointments using computerized database.
  • Fill appointment vacancies due to cancellations.
  • Obtain and/or verify patient's demographic data by phone or in person. Confirm appointments by telephone and/or mail.
  • Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas.
Phone
  • Call patients to remind them of scheduled visits or follow up on missed appointments.
  • Answer phones and provide routine information to callers.
Billing
  • Participate in the billing process by collecting time of service payments (co-pays or balances), or entering charges into electronic billing systems.
  • Assist with basic insurance and third party queries and explain payment policies.
  • Reconcile automated records and collected monies at the end of the day and makes deposits in an accurate and timely way.
Clinic Flow And Leadership
  • Collaborate with the clinic manager/supervisor to ensure scheduling conflicts are resolved, monitor room utilization, and maintain clinic patient flow.
  • Intervene, as necessary, on issues relating to patient complaints, health care providers' concerns, and operational issues, and take measures to correct situation or ensures appropriate personnel are involved.
  • Ensure that administrative and office equipment is maintained in adequate working order and schedule maintenance.
  • Serve in a leadership capacity with the registration and scheduling staff, setting an example in professionalism, attention to detail and customer service.
  • Partner with the clinic manager on issues related to front office staff management.
  • Perform miscellaneous related duties.
Minimum Qualifications
  • High School Diploma or Graduation Equivalent.
  • One year work experience in a similar service-oriented industry required.

Job Summary

JOB TYPE

Full Time

SALARY

$88k-109k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

07/25/2024

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The job skills required for Patient Service Coordinator include Scheduling, Front Office, Billing, Leadership, Attention to Detail, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Coordinator positions, which can be used as a reference in future career path planning. As a Patient Service Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Coordinator. You can explore the career advancement for a Patient Service Coordinator below and select your interested title to get hiring information.

If you are interested in becoming a PATIENT SERVICE COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICE COORDINATOR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on PATIENT SERVICE COORDINATOR job description and responsibilities

A patient services coordinator performs administrative and customer service duties at a medical facility.

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Coordinating with hospital staff to understand a patient's condition and options.

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Ensuring treatment for patients remains within established hospital policies to protect hospital staff and provide safe care for the patient.

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Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

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The patient service coordinator provides comprehensive care to clients and patients by developing, monitoring, and evaluating each specific case.

02/10/2022: Lubbock, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on PATIENT SERVICE COORDINATOR jobs

Patient services coordinators must be knowledgeable about medical terminology.

02/23/2022: Pascagoula, MS

The necessary certifications that Patient Service Coordinators must have to succeed are Certified Billing and Coding Specialist (CBCS) and Certified Medical Administrative Assistant (CMAA).

03/17/2022: Dayton, OH

Attend trainings such as Certified in Public Health and Certified Coding Specialist.

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Attain a medical terminology certificate.

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An excellent medical assistant experience can be a plus factor.

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Step 3: View the best colleges and universities for PATIENT SERVICE COORDINATOR.

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