11 Desktop support (1051967) Jobs in Princeton, NJ
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The Judge Group is Hiring a Desktop support (1051967) Near Princeton, NJ
Description Title: Customer Service Engineer Location: Princeton, NJ Duration: 03 Months (Contract-To-Hire)Required Skills
- Includes, but is not limited to, software and hardware support via deskside support or remote support. The candidate would be required to troubleshoot and repair software and hardware issues reported by end users. Experience with Active Directory to delete users or reset passwords. Experience with SCCM to reimage, update, and install software packages or push out Windows updates. Experience working in-house in a corporate environment. Experience with the ServiceNow ticketing tool.
- VIP support exp needed.
- Typically requires technical school certification or equivalent of 2-4 years of relevant experience.
- Maintain all required OEM Certifications as directed by Management.
- Knowledge of relevant software and hardware systems
- Understanding of ITIL methodologies
- A certification is desired.
- May require additional customer-specific certifications or training as required.
- Excellence in communication and customer-facing skills
- Strong oral, written and interpersonal skills.
- Ability to follow instructions and processes with minimal instruction.
- Ability to lift and or move various computer equipment up to 50 lbs.
- Must own a basic repair kit.
- Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
- Provide support to client identified VIPs.
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- Perform Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities.
- Display outstanding technical and professional services skills at all times.
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines.
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
- Understands and follows all documented service operations policies and procedures.
- Other duties or certifications may be assigned to meet business needs.
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Job Summary
Contractor
Business Services
$50k-62k (estimate)
07/08/2024
08/01/2024
judge.com
FORT MYERS, FL
3,000 - 7,500
1970
Private
TINA GANNON
$200M - $500M
Business Services
Related Companies
About The Judge Group
The Judge Group provides staffing, corporate training and digital consulting services.
The job skills required for Desktop support (1051967) include Customer Service, Service Desk, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support (1051967). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support (1051967). Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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