2 Market Research and Insights Manager (1049316) Jobs in Waltham, MA
SORT BY
T
J
Market Research and Insights Manager (1049316)
$127k-160k (estimate)
Contractor | Business Services
4 Days Ago
The Judge Group is Hiring a Market Research and Insights Manager (1049316) Near Waltham, MA
Location: Waltham, MA
DescriptionOur client has a new opportunity for a Market Research and Insights Manager. In this role, you will play a pivotal role in driving ongoing insights that support our strategic plan and contribute to the growth of our business lines.
Responsibilities
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
DescriptionOur client has a new opportunity for a Market Research and Insights Manager. In this role, you will play a pivotal role in driving ongoing insights that support our strategic plan and contribute to the growth of our business lines.
Responsibilities
- Design and Execute Market Research Studies:
- Lead both quantitative and qualitative primary market research studies from inception to conclusion.
- Facilitate consultative discussions, define research approaches, and design studies.
- Identify key stories and implications, socialize findings, and drive actionable changes.
- Vendor Management and Internal Research:
- Manage research vendors or conduct internal research, choosing the most effective approach for strategic initiatives.
- Collaborate closely with stakeholders to ensure seamless operations of ongoing customer feedback loops.
- Optimize program setups, review results, perform additional data analysis, and act as a point person for internal teams.
- Voice of Customer (VoC) Program Oversight:
- Oversee day-to-day management of the VoC program.
- Work closely with the Marketing Research and Segmentation Manager, FVP, and the vendor.
- Identify key customer touchpoints, assess operational feasibility, and design new feedback programs.
- Additional Responsibilities:
- Conduct in-depth analysis of operational, financial, or customer data to identify key attributes that illuminate customer experience/journey or business opportunities.
- Support market and competitive intelligence initiatives through secondary research and competitive analysis.
- Manage internal vendor contracting/onboarding processes and existing vendor relationships.
- Collaborate effectively with Marketing colleagues and cross-functional teams.
- Perform other duties as required.
- BA/BS; advanced degree preferred.
- 5 years of experience in primary research and/or VoC/CX Programs.
- Proven track record of independently managing and leading primary research or VoC programs end-to-end.
- Hands-on experience with a wide range of quantitative and qualitative market research methodologies; market research-specific statistics and analytics expertise.
- Market & competitive intelligence analysis training and experience preferred.
- Experience with financial services or other regulated industries preferred.
- Ability to process, analyze, and synthesize data from primary, secondary, and operational sources.
- Excellent written and verbal communication skills, simplifying complex analysis for impactful storytelling.
- Strong project management skills; highly organized with meticulous attention to detail.
- Self-motivated, proactive, and adept at handling multiple projects simultaneously.
- Proficient in Microsoft Office programs (Word, Excel, PowerPoint) with the ability to learn other digital platforms.
- Proficient in data analysis software (e.g., SPSS, MS Access, crosstab tools) and survey management software (e.g., Qualtrics, Survey Monkey, Conformit); VoC/CX platform experience is preferred.
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Job Summary
JOB TYPE
Contractor
INDUSTRY
Business Services
SALARY
$127k-160k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
07/20/2024
WEBSITE
judge.com
HEADQUARTERS
FORT MYERS, FL
SIZE
3,000 - 7,500
FOUNDED
1970
TYPE
Private
CEO
TINA GANNON
REVENUE
$200M - $500M
INDUSTRY
Business Services
Related Companies
About The Judge Group
The Judge Group provides staffing, corporate training and digital consulting services.
Show more
Similar Jobs
Market Research/Intelligence /Insights Manager
View Jobs
Market Research/Intelligence /Insights Junior Manager
View Jobs
Market Research/Intelligence /Insights - Specialist
View Jobs
Market Research/Intelligence /Insights - Senior
View Jobs
Market Research/Intelligence /Insights - Intermediate
View Jobs
Market Research/Intelligence /Insights Director
View Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
