Job Details
Job Location
Rand Whitney Industries Agrand MA - Worcester, MA
Position Type
Full Time
Education Level
High School Diploma or Equivalent
Job Shift
Second Shift
Job Category
Administrative/Clerical
Description
SUMMARY
The Quality Control Technician is responsible for performing quality control tests to evaluate products and processes for compliance with appropriate specifications and requirements. Make recommendations to improve processes and investigate using root cause analysis to determine most appropriate corrective actions. Works constructively across organizational boundaries to resolve production and process barriers.
DUTIES AND RESPONSIBILITIES

1. Schedule and conduct routine quality control inspections. Analyze quality, gather data and make corrective action recommendations.
2. Maintain a quality focus and be directly involved in customer complaints: establish processes so customer and/or internal complaints are minimized.
3. Complete documentation and reporting of identified quality issues.
4. Assist the Director of Quality in leading quality improvements and implement permanent solutions.
5. Support plant employees in recognizing and troubleshooting quality.
6. Special projects and assignments as business dictates.
7. Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPPA.

SUPERVISORY RESPONSIBILITIES
None
SKILLS AND QUALIFICATIONS

• High School Diploma
• 1-3 years of inspection and/or production experience
• Paper and Packaging Engineering, or related field and experience, preferred
• Qualified candidates will exhibit a positive and proactive attitude with high initiative and the ability to perform with minimal supervision.
• Able and willing to spend equal time in the plant with machine operators, maintenance personnel, and vendors; able to communicate production and process effectively.
• Able to travel to other sites and regions as needed.
• Good technical aptitude and analytical skills.
• Detail and process oriented with strong problem resolution abilities.
• Excellent communication and interpersonal skills.
• Must be able to support a continuous improvement environment as well as support change management initiatives.
• Demonstrable teamwork and maturity with a strong work ethic

PHYSICAL DEMANDS
While performing this job, the employee is regularly required to:

• The employee is required to stoop, kneel, crouch or crawl
• The employee is regularly required to stand for a prolonged period as well as bending and stooping regularly
• The job duties will require the employee to utilize repetitive fine manipulation with hands
• The employee is frequently required to talk or hear
• The employee is required to reach with hands and arms
• The employee must regularly push/pull/lift 40 pounds unassisted and occasionally more with assistance
• Specific vision abilities for this job include close vision, distance vision and depth vision
• The employee is to wear necessary Personal Protective Equipment (safety glasses, ear plugs, hard hat, leather steel toe boots, etc.
• Willingness to wear necessary Personal Protective Equipment (safety glasses, ear plugs, hard hat, leather steel toe boots, etc.)
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate
• Normal warehouse and office environment

CERTIFICATES, LICENSES, REGISTRATIONS
N/A
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.