```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required

```Experience```
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Strong phone etiquette and ability to handle multiple phone lines
- Knowledge of hotel management systems and front desk operations
- Familiarity with phone systems and guest service protocols

As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, exceptional customer service skills, and attention to detail will contribute to creating a positive guest experience. If you are passionate about hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Please note that this is not an exhaustive list of responsibilities or qualifications associated with this position.

Job Types: Part-time, Temporary

Pay: From $15.00 per hour

Expected hours: 30 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Weekends as needed

Work setting:

• In-person
• Resort

Work Location: In person