42 Customer Service Representative Jobs in Bolingbrook, IL
The LaSalle Network is Hiring a Customer Service Representative Near Bolingbrook, IL
Begin your spring with an exhilarating career opportunity! Our client in Bolingbrook is actively seeking a Customer Service Representative to join their dynamic team.
This prominent consumer gift company specializes in creating personalized and meaningful gifts, making every moment memorable.
If you're a Customer Service Representative eager to return to the workforce, this role is perfectly suited for you!
Customer Service Representative Responsibilities :
Answer incoming calls and respond to customer emails in a call center environment
Provide product, service, order-status and account information to customers
Process orders, resolve billing issues, exchange or return merchandise and adjust customer accounts accordingly
Research, identify and resolve customer complaints while maintaining detailed documentation and record keeping
Identify and escalate unresolved customer issues to management for further investigation
Follow-up calls to customers to confirm appropriate changes were made
Customer Service Representative Requirements :
1 year of experience working with customers, preferably in a call center
Associates degree preferred or high school diploma (or equivalent) with customer service experience will be considered
Must be able to work between the hours of 10 : 00am-9pm on weekdays and one weekend day from 8 : 30am-5pm
Working knowledge of Microsoft Office, general computer skills and basic typing skills
Proven customer specialist experience : active listening, customer-focused, professional telephone manner, interact positively and effectively with customers, multi-task in a fast-paced environment
Be a positive coworker : work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willing to support others and contribute to an overall positive culture
Must be comfortable working onsite
This position is attracting top talent and will move quickly. If you are looking to further your career as a Customer Service Representative and want to work on a talented team at a growing company, please apply today!
Job Summary
Full Time
$41k-52k (estimate)
04/25/2024
08/25/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Billing, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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