2 Front Desk Sales Associate Jobs in Shiloh, IL
The Lash Lounge is Hiring a Front Desk Sales Associate Near Shiloh, IL
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Who We Want On Our TeamWe are looking for a dynamic and enthusiastic Front Desk Sales Associate for our salon. We seek an experienced, self-motivated guest services representative for this high-profile position. This position is critical to the success of the salon and contributes to the positive reputation and overall culture that is conveyed to each and everyone of our guests.
Our Ideal Candidate
- Someone who is energetic and passionate about providing an exceptional experience for our guests
- Strong verbal communication and listening skills
- Strong customer service skills and ability to work professionally with the public
- Strong computer and phone skills
- Initiates self-learning, exhibits insatiable curiosity and interest in self-improvement
- Well organized, detail oriented, and able to multi-task with ease
Responsibilities Include
- Guest Experience: This is at the top of our list of importance at The Lash Lounge. We aim to provide the highest level of experience for our guests. This position is involved in many steps of the guest experience, including the initial phone call, greeting guests, checking them in, providing information and answering questions about membership services.
- Manage the appointment scheduling for The Lash Lounge guests, to include confirming appointment times and rescheduling as needed and handling incoming and outgoing calls with the expected "Gold Standard" customer service level
- Proactive guest outreach by receiving guest leads (via voicemail, web forms, social media, text and elsewhere) and contacts them via phone to answer questions about memberships and services
- Manage the proper tracking and input of guest records into the salon software with correct guest lead source and promotional codes
- Manage an organized work area, preparing and filing guest records, intake forms, consultation forms, after care hand-outs, package purchase agreements, and all other forms as needed
- Be proficient and educated in working the POS software, sales transactions of guests for services and retail items, and manage the end of day cash drawer reconciliation
- Educate guests on retail products' key benefits
- Resolve issues such as scheduling conflicts or mishaps, product returns, and customer complaints
- Aide in the cleanliness of the salon, including stocking the retail area, merchandising area, picking up trash, sweeping, cleaning, dusting to keep the salon appearance at its best
- Assist with promotional events at the salon or outside the salon to help market the salon and build the brand
- Contribute to group operations, such as inventory maintenance
- Other duties as prescribed
- 1 years experience with Front Desk Sales positions, preferably in Salon/Spa or membership focused businesses
- Exceptional customer service skills with ability to work professionally with the public
- Strong verbal communication and listening skills
- Computer skills and MindBody Online experience is a plus
- Strong attention to detail & task-oriented
- Ability to multitask in a fast-paced environment
- Flexibility with the ability to work evening, weekends, weekdays
- Reliable Transportation
- Hourly wage; commensurate with experience Commissions on sales
- Growth opportunities
- Free lash extensions and discounts all other salon services after trained
- Discounts on retail products
Compensation: $15.00 per hour
What We DoThe Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
Why Join Our TeamWe developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
Job Summary
Full Time
$61k-82k (estimate)
06/07/2024
07/05/2024
The job skills required for Front Desk Sales Associate include Customer Service, Flexibility, Merchandising, Listening, Verbal Communication, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Sales Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Sales Associate positions, which can be used as a reference in future career path planning. As a Front Desk Sales Associate, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Sales Associate. You can explore the career advancement for a Front Desk Sales Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Sales Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Sales Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Sales Associate jobs
To write an effective front desk sales associate job description, begin by listing detailed duties, responsibilities and expectations.
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For example, a hotel front desk associate may need previous hospitality experience.
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A hotel front desk associate may need previous hospitality experience.
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