5 Traveling Technical Support Analyst Jobs in Dallas, TX
SORT BY
T
T
T
I
M
Traveling Technical Support Analyst
$65k-81k (estimate)
Full Time | Preschool & Daycare
2 Days Ago
The Learning Experience is Hiring a Traveling Technical Support Analyst Near Dallas, TX
Benefits:
The Learning Experience Corporate World Headquarters is looking for enthusiastic and ambitious Traveling Technical Support Analyst to join our Information Technology staff. Team members will work in a highly-collaborative, rapidly growing environment that supports over 400 early-childhood education centers around the world.
The TLE (traveling) Technical Support Analyst will provide a unique combination of technical skills and customer service talents to successfully support our remote end-users and proprietary applications. The ideal candidate will be able to travel up to 100 days per year and perform technical troubleshooting on a wide variety of platforms including: networking, pc hardware, mobile device management, and software analysis. The ideal user will have a high attention to detail, strong organizational skills, and be willing to take ownership of their work.
Key Responsibilities:
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Childcare Benefit
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
The Learning Experience Corporate World Headquarters is looking for enthusiastic and ambitious Traveling Technical Support Analyst to join our Information Technology staff. Team members will work in a highly-collaborative, rapidly growing environment that supports over 400 early-childhood education centers around the world.
The TLE (traveling) Technical Support Analyst will provide a unique combination of technical skills and customer service talents to successfully support our remote end-users and proprietary applications. The ideal candidate will be able to travel up to 100 days per year and perform technical troubleshooting on a wide variety of platforms including: networking, pc hardware, mobile device management, and software analysis. The ideal user will have a high attention to detail, strong organizational skills, and be willing to take ownership of their work.
Key Responsibilities:
- Travel to US-based locations to finalize all technology at newly opened schools.
- Support proprietary software related to early childhood education.
- Provide both in-person and remote IT support for general IT-related issues.
- Effectively manage and/or directly resolve all support tickets, prioritizing and escalating as necessary to comply with our SLA’s.
- Provide PC and Network support services for local and remote end-users.
- Provision and configure various types of hardware including computers, mobile devices, video displays, and networking equipment.
- Assist with the creation of knowledgebase documentation.
- B.A. degree in Computer Science or related field
- Minimum 3 years’ experience working as a Help Desk Technician.
- Ability to problem-solve at a high level.
- Solid organizational skills with the ability to track and prioritize numerous tasks.
- Strong customer service skills.
- Ability to travel 50% of the time to our centers throughout the US.
- Experience in Desktop Operating Systems including Windows and MacOS.
- User profile support in both domain and workgroup environments.
- Network troubleshooting: routing, switching, networking equipment.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Preschool & Daycare
SALARY
$65k-81k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
07/26/2024
WEBSITE
thelearningexperience.com
HEADQUARTERS
DEERFIELD BEACH, FL
SIZE
500 - 1,000
FOUNDED
2020
TYPE
Private
CEO
RICHARD WEISSMAN
REVENUE
$10M - $50M
INDUSTRY
Preschool & Daycare
Related Companies
About The Learning Experience
TLE offers child care and after-school care services to infants, toddlers, twaddlers, pre K and kindergarten children.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
