Job Description: Clinical Director

Major Duties and Responsibilities

The Clinical Director is responsible for ensuring best practices are in place to provide the highest quality of services possible while safeguarding the dignity, respect, and confidentiality of the clients. Through leadership and supervision, the Clinical Director will work to maintain program excellence and accreditation among a viable interdisciplinary clinical team. The Clinical Director reports to the Executive Director.

Essential Functions

• Overall Responsibility: Assumes overall responsibility for the Clinical Staff and Programming Activities. Serves as a coach, mentor, and positive role model. Holds self and Clinical Staff to the highest standards.
• Curriculum and Compliance: Works with the Executive Director to maintain an evidence-based curriculum to uphold the Agency’s mission of moving individuals to self-sufficiency. Ensures all program compliance regulations are met at the state, federal, and local accreditation levels. Ensures all client rights, confidentiality, and grievance processes are protected and each client is treated with basic dignity, respect, and reasonableness.
• Professional Development: Provides a climate/culture that encourages and rewards professional development and best practices. Creates a positive work environment.
• Client Caseload: Maintains a reasonable client caseload.
• Documentation: Ensures all services are properly and timely documented and recorded in the Agency’s EHR sufficiently for billing purposes and Medicaid compliance.
• Staff Management: Oversees the recruiting, interviewing, employing, training, coaching, disciplining, and discharging of all Therapists, Clinicians, Case Managers, and Intake personnel.
• Program Development: Oversees program development and performance improvement to enhance clinical programming and patient care.
• Compliance: Ensures compliance standards are met within the facility and increases workflow efficiencies to ensure standards are met.
• Policies and Procedures: Ensures that all policies and procedures are followed regarding client care.
• Corrective Actions: Develops and implements corrective action plans as needed.
• Compliance Audits: Evaluates results of compliance audits and recommends updates or changes to policies and procedures based on those results.
• Client Interventions: Assists with client interventions.
• Grievances and Complaints: Addresses client and clinical staff grievances and complaints.
• Quarterly Inspections: Conducts quarterly compliance inspections and reports recommendations, findings, etc. to the Executive Director as needed.
• Other Duties: Performs other related duties as assigned.

Agency Expectations

• Policies and Procedures: Adhere to all policies and procedures.
• Documentation: Ensures that all services are properly and timely documented in the EHR.
• Confidentiality: Maintain absolute confidentiality of all information pertaining to clients, families, and staff and adhere to all HIPPA rules.
• Professionalism: Displays a positive and professional image and attitude in all relationships with clients, families, peers, and in the community.
• Performance Evaluations: Provide verbal and written performance evaluations for assigned staff members.
• Continuing Education: Demonstrate responsibility for continuing education.
• Committees and Plans: Participates in committees and in the Quality Improvement Plan, Strategic Plan, etc. as requested.
• Safety Programs: Participate in safety programs, etc. as requested.
• Suggestions for Improvement: Encourage staff to make suggestions for improvement for all Agency operations.

Physical Requirements and Working Environment

The Clinical Director will work primarily indoors in an office or in meetings with clients and staff. Occasionally, the Clinical Director may work remotely off-site. The job will require 5-8 hours per day sitting, 1-2 hours per day standing, and 4-5 hours per day working on a computer or computer equipment. The position requires mental acuity; knowledge of standards and best practices for Substance Use Disorder treatment; self-awareness; empathy; listening; oral and written communication, critical thinking, respect for privacy, and computer competency on a regular basis. May occasionally work longer than 8 hours/day. These requirements and working situations are subject to change at any time.

Prerequisite Skills (Candidates for this position will have):

• Minimum Master’s degree in Psychology, Counseling, or Social Work.
• Active LPC and/or LCSW in the state of Virginia.
• 5 or more years of work experience in the field of substance abuse and/or mental health.
• 5 or more years of supervisory experience.