74 Customer Service Representative Jobs in Gainesville, FL
The Liberty Company Insurance Brokers, Inc. is Hiring a Customer Service Representative Near Gainesville, FL
The Personal Lines Customer Service Representative is responsible for handling servicing tasks for existing accounts and quoting tasks for new accounts. This individual will talk to clients about their policies and process changes as needed. This role requires a strong ability to communicate and multi-task to offer our clients the highest level of customer service.
Specific Duties and Responsibilities:
- Bind coverage with required documents/forms and payments
- Manage all activities and workload in agency management system (Applied Epic)
- Review policies for accuracy
- Communicate regularly and directly with clients and underwriters
- Send out forms to clients that need to be reviewed and then collect payment
- Assist clients with requests for Evidence of Insurance
- Handle claim calls from clients, and then report claims to the appropriate carrier
- Follow up with clients and adjusters during claims process
- Answer incoming calls from clients with general policy questions
- Process payments from clients
- Assist with quoting activities
- It is preferred to have a 440 CSR Insurance license within the State of Florida
- It is preferred to have a minimum of 3 years’ experience specifically working in Personal Insurance, preferably in an Independent Insurance Agency
- Outstanding verbal and written communication skills
- Experience using programs within Microsoft Office
- Strong organization skills
- Professional demeanor and appearance
- Friendly and out-going
- Significant ability to multi-task detailed and complex work
- Strong tendency to always exceed others' expectations
At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.
HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.
We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.
Job Summary
Full Time
Insurance
$35k-44k (estimate)
07/03/2024
08/14/2024
libertycompany.com
HENDERSON, NV
100 - 200
1987
Private
DAVID GREEN
$10M - $50M
Insurance
Related Companies
About The Liberty Company Insurance Brokers, Inc.
The LIberty Company provides commercial insurance brokerage, risk assessment and management services for businesses and individuals.
The job skills required for Customer Service Representative include Customer Service, CSR, Microsoft Office, Written Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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