Job Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an RN or LPN license. Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation. Job Overview This position works under the supervision of the professional nurse and collaborates to meet the needs of the patient’s care. This role assists in direct patient care, provides environmental support and facilitates patient safety on designated unit and other units as needed. Job Description Minimum Qualifications: 1. High school diploma or equivalent. 2. Current enrollment in an accredited nursing program and completion of one clinical rotation. 3. Basic Life Support (BLS) certification. Preferred Qualifications: 1. Completion of a certified nursing assistant (CNA) training program or equivalent 2. Cardiopulmonary resuscitation (CPR) certificate 3. Phlebotomy certification Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Assists the professional registered nurse in the functional care of patients, ensuring efficient and patient centered care appropriate to the developmental age of the patient population. 2. Performs delegated tasks and communicates all findings/concerns to the professional nurse. 3. Provides, or assists patients with activities of daily living (ADLs) in a safe, efficient and respectful manner. Answers call lights and seeks appropriate personnel/action. Performs hourly rounding per established guidelines. 4. Greets patients, families, visitors and other staff utilizing the principles of hospital service standards. Introduces self to patients and family, asking patients and family how they would prefer to be addressed. Maintains patient and family confidentially at all times. Responds to patient and family requests promptly, seeking nurse’s supervision as needed. 5. Assists patients including undressing, connecting to a monitor, records vital signs (blood pressure, pulse, temperature, height and weight), records patient’s stated level of pain, and reviews list of medications with patient. 6. Performs all clerical duties involved with ordering labs, x-rays, EKG’s and procedures. 7. Prepares room for admission/transfer/discharge, assuring standardize equipment is ready for use. Cares for patient belongings. Completes belongings list 8. Transports or accompanies patients as necessary to other areas of the hospital in an efficient, safe, and respectful manner. 9. Cleans beds, stretchers, and wheelchairs during downtimes and between transports. and stocks equipment, supplies, and linens to ensure adequate par levels to meet patients’ needs. Reports non-functioning equipment and other environmental problems to the appropriate individuals in a timely manner. 10. Acts as a sitter or transporter as requested by the nurse, adhering to the sitter guidelines, to ensure patient safety at all times. 11. Answers the telephone, call lights and greeting visitors using proper professional etiquette. 12. Performs the necessary tasks to ensure a clean, clutter-free, and safe work environment for patients and staff. Physical Requirements: 1. Prolonged, extensive, or considerable standing/walking. 2. Lifts, positions, pushes and/or transfer patients and equipment. 3. Considerable reaching, stooping, bending, kneeling, crouching. 4. Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc. 5. Regularly exposed to the risk of blood borne diseases and other transmissible infections. 6. Contact with patients under wide variety of circumstances. 7. Subject to varying and unpredictable situations. 8. Subjected to irregular hours. 9. May have contact with hazardous materials. Skills & Abilities: 1.Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. 2. Ability to assist in providing care for a designated group of patients under the direction of a licensed nurse and according to unit guidelines hospital policies, procedures and protocols. 3. Demonstrates the skills and knowledge to provide care to the age groups of the population served including: Knowledge of growth and development and Provide age-appropriate communication. 4. Maintains positive customer relations in all interactions. Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.