968 Service Manager Jobs in New York, NY
The Mermaid Inn - UWS is Hiring a Service Manager Near New York, NY
The Mermaid Inn & Oyster Bar is seeking a service-minded restaurant floor manager to complete its leadership team. This position will be part of the opening of our newest location on the Upper West Side.
We are vibrant company with ownership that has a serious track record of successful growth in the NYC marketplace.This role is perfect for someone with either captain or management experience in chef-driven, accessible fine dining restaurants, who wants to 'lose the suit' and work somewhere that's fun.
The ideal candidate will bring a tangible joy to work every day. We have designed this role to maximize time on the floor with our staff and guests. Administrative centricity will include ensuring the successful execution of our sequence of service, as well as overseeing parts of the front of house schedule. (7 Shifts experience a plus) Having an eagle eye for the happenings in the dining room is essential. Although we are an accessible brand that embraces a casually sophisticated vibe in our restaurants, the core of our operation is built on strong fundamentals and an unwavering commitment to giving our guests an outstanding experience. Our leadership team is made up of people who live for the joy of providing genuine and thoughtful hospitality in everything they do. Are you one of us?
Requirements and responsibilities:
• Reports to the General Manager
• Communicates, coordinates, and cooperates with all crew members
• Interacts with the restaurant guests, suppliers, and members of the community with an upbeat personality
• Helps control restaurant financial objectives including labor costing forecast
• Monitors the inventory of all restaurant operating materials, paper goods, small wares, and merchandise
• Effectively communicate and work closely with the Chef and all back of the house crew members
• Conducts daily briefings/pre-shift meetings to obtain optimal results
• Builds relationships with the restaurant guests and handles guest complaints efficiently
• Ensures that the restaurant is Department of Health compliant at all times
Skills/Qualifications
• At least 3 years of front of house service experience as a server, bartender, captain, sommelier, or maitre'd
• At least 1 year of restaurant management experience in NYC
• Experience using Excel, Word, Toast, Resy, 7 Shifts, Avero, and other similar systems is a is plus. Technology is an essential part of our day to day operations.
• NYC Food Handlers Certification is required (or necessary to obtain within your first 90 days of employment)
• TIPS Certification is a plus
The Mermaid Group is a proud EOE.
Job Summary
Full Time
$67k-89k (estimate)
09/08/2024
10/04/2024
The job skills required for Service Manager include Leadership, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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