The Midtown Group is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.

As a Manager, Human Resources / People Experience you will provide progressive People support and internal consultation to all Midtown employees and contractors. In this role you will report to and partner with the CPO to deliver the organization’s people strategies and serve as the day to day onsite People lead. This is a true generalist role for a passionate talent centric individual who thrives in a fast paced, high production environment yet enjoys creating structure and sustainable future focused solutions into a business. Responsibilities will include: Employee Relations, HR Compliance, Learning and Development, Onboarding/Terminations, Benefits management, Talent management, and People Communications to ensure best-of-class delivery across the lifecycle of all employees and contractors, with a focus on inducting, inclusion, belonging, and retention.

• Consultant and Activist/Advocate: Understand the business need and provide a point of view, position and thoughtful, culturally relevant solutions to business & operational challenges. You will coach and consult on topics such as people management, performance improvement, career development, company policies/practices, and compensation policy/practice. You will also consult with in-house legal counsel on conducting investigations and escalating employee relations issues as appropriate.
• Cultural Steward: Protect and promote the culture by understanding local, government and corporate requirements or regulations and harmonizing into the Company culture. Recognize, embrace and exploit the wonderful cultures and differences across client groups where our employees & contractors work.
• Talent Manager / Organizational Designer: Have an acute focus on how individuals enter, move up, across or out of the organization working with policies, practices and structure that shape how the organization works. Responsible for leading the internal recruiting to ensure we have a regular contingent of available production talent & pipelining across Recruiters, Account Managers, and Business Development Managers.
• With an emphasis on diversity and inclusion you will look to network with junior-to-mid level talent in and out of the company.
• Strategy Architect: To be effective you will gain and maintain knowledge of industry trends and competitive landscape to provide holistic perspective and consultation.
• Business Ally: Has good business acumen and a curiosity around commercial outcomes of the business. Stay current on industry challenges, changes and practices to provide timely and relevant support, guidance and solutions.
• Operational Executor: Understands the basics (hiring, on-boarding, off-boarding, compensation administration, performance management & training) and execute these flawlessly. Provide oversight of internal and contractor benefits programs as well as employee leave programs. This includes partnering with the business unit and Operational staff to ensure consistent administration of all HR processes with a heavy emphasis on compliance, legal and audit requirements.

Knowledge, Skills, and Abilities:

• 4-7 years of experience in an operational or business partner human resources role
• Intellectually curious; with a strong general business and HR acumen
• Familiarity with federal and state employment laws, as well as HR Systems and reporting tools required
• Proven success in a role that required outstanding communication skills with ability to document, support, communicate, and present recommendation and conclusions
• Proven experience in a role that required strict confidentiality, outstanding organizational skills, and ability to maintain composure and effectiveness in stressful situations
• Proven success maintaining constructive working relationships with superiors, colleagues, and individuals inside and outside the company at all levels
• Bachelor’s degree in Human Resources, Business Administration, Communications, Psychology, or related field preferred
• Experience with Microsoft Office suite

Competency Statement(s):

• HR Expertise – Applies broad-based HR knowledge to business needs. Aligns the delivery of HR solutions with organizational values and goals.
• Communication – ability to communicate effectively and concisely in oral and written communication. Active and empathic listener
• Relationship Management – effectively manages relationships at all levels
• Business Acumen – maintains knowledge of key industry and organization metrics; understands the business
• Critical Evaluation – asks critical questions to understand issues and opportunities
• Global & Cultural Awareness – fosters and encourages a culture of inclusiveness within organization and seeks to amplify our diversity goals
• Navigation – maintains knowledge of competitive best practices and organization metrics with which viable business solutions are ideated
• Coaching and Consultation – provides coaching, feedback and developmental strategies to help others