Why Morgan Group?

There’s more to Morgan Group than our 65 multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our residents, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including:
• Vacation
• Sick
• Floating Holiday
• Bereavement Leave
• Holiday Schedule
• Referral Bonus Program

How does Morgan Group benefit you?

The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Key Responsibilities

• Deliver comprehensive training sessions on property management systems such as Yardi, RealPage, MRI, Entrata, and more.
• Design, develop, and update training materials and programs, collaborating with subject matter experts to ensure content accuracy and relevance.
• Manage the learning management system (LMS), ensuring all training content is current and accessible. Track and report on training effectiveness and participation.
• Coordinate and facilitate the training portion of the onboarding process for new hires. Monitor their progress and provide additional training as needed.
• Communicate regularly with internal and external stakeholders to identify training needs and gaps, providing solutions to improve system usage and efficiency.
• Offer support and troubleshooting for property management systems, serving as a point of contact for system-related issues and liaising with vendors as necessary.

Duties and Responsibilities

• Conduct needs assessments and analyze training requirements for new and existing associates.
• Facilitate both virtual and in-person training sessions, tailoring training to meet the specific needs of different regions and roles.
• Maintain and update technical documentation and training materials.
• Provide ongoing support and coaching to ensure effective system usage.
• Travel to various regions to conduct training sessions and support local teams.
• Monitor and report on the effectiveness of training programs and make recommendations for improvement.
• Collaborate with regional managers to identify and address training gaps.
• Create engaging learning materials using various media, including audio, video, animation, and simulations.
• Provide feedback and recommendations for program improvements and updates.
• Identify and implement process improvements to enhance training effectiveness and efficiency.
• Stay updated on industry trends and best practices in property management systems training.

Preferred Skills

• Proficiency in property management software such as Yardi, RealPage, MRI, Entrata, etc.
• Strong communication, presentation, and facilitation skills.
• Experience with LMS administration and instructional design.
• Familiarity with CRM systems and business process improvement.
• Experience with virtual training platforms and tools.
• Strong project management skills and the ability to manage multiple priorities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent organizational and attention to detail.

• Ability to Travel up to 50% or more at times