Our Portland ME based client is a leading Healthcare provider, looking to add a provider / Patient Service Coordinator to their team.

This position will train in office for a week and then be fully remote after the training is over (so candidates within 1 hour of Portland ME would be preferred)

The successful candidate will be required to have a criminal conviction check

Responsibilities

Through a series of outstanding client interactions, the customer service representative (CSR) provides an experience that exceeds our client’s expectations from all duties such as phone / in-person / electronic communications, compassionate interactions during emergency situations, accurate and expeditious patient intake and discharge, thorough appointment scheduling, communicates financial policies in a sensitive manner, and processes financial transactions with the utmost integrity

Qualifications

• Previous customer service experience
• Ability to manage concurrent tasks efficiently and accurately in a demanding environment
• Previous experience with client financial accounts
• Customer service representative experience working in a veterinary or human medicine practice, experience using a human or veterinary practice management information system
• Experience scheduling in a multiple-clinician practice
• Familiarity with medical terminology

This position is a contract role but for the right person could become full time.

$18-$22 / hour M-F regular core hours

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