Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:First Shift (United States of America)Patient CoordinatorNebraska Medicine is seeking Sr Associate Patient Coordinator to join our team, this role will be located at our main campus in Omaha, NE. The Sr Associate Patient Coordinator will be responsible professionally handling medical records and coordinating with medical personnel to create accurate patient charts. Ensure timely and appropriate patient referrals and appointments. Efficiently register and schedule patients, manage complex appointment scheduling, data collection and documentation, and provide clerical and administrative support for various services and procedures. This is a great role for those that have at least 1 years of healthcare customer service experience!If you have questions about applying for the Sr Associate Patient Coordinator role, please contact Sarah Placzek at splaczek@nebraskamed.com.Shift Details: First shift, 8:00pm -4:30pmWeekend and Holiday rotationWhy Nebraska Medicine: Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage, and Healing. Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement. Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research, and extraordinary patient care. Forbes Magazine recognizes us in their list of America’s Top Employers and the Best Employer in Nebraska. Duties: Sr Associate Patient CoordinatorProperly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.Required Qualifications: Sr Associate Patient Coordinator• Minimum of one year of experience in a healthcare customer service environment required.• High school diploma or equivalent required.• Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.• Demonstrated verbal and written customer relations skills required.• Ability to work collaboratively and cooperatively with an interdisciplinary team required.• Knowledge of medical terminology required.• Demonstrated analytical, prioritizing and organizational skills required.• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.Preferred Qualifications: Sr Associate Patient Coordinator• Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.• Clinical background in assigned area preferred.• Associates degree in business, healthcare or related field preferred.• Medical Assistant or Nursing Assistant preferred.• Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.• Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status. Employment Type: Full time