JOB DESCRIPTION: The Mobile Crisis Assessment Team (MCAT) Assistant Program Director is responsible for ensuring daily crisis services are provided consistent with “best practices' ' as well as with the local and State Office of Mental Health and Department of Health. The Assistant Program Director plans, organizes and directs the overall delivery of the Mobile Crisis Assessment Team on a daily basis and has overall administrative responsibility for the activities of the Crisis Services Program in conjunction with the Program Director. S/he is expected to work in complex situations with a high degree of independence.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Participates in the staff selection process and provides program leadership, staff orientation and training, staff supervision, conducts staff performance appraisals and professional development opportunities for the MCAT staff in accordance with agency policies and procedures and under the direction of the Program Director.
• Conducts formal and informal supervision with Peer Advocates, Crisis Case Managers, Crisis Counselors, Mental Health Crisis Support Counselors and mid-level program supervisors.
• Ensures the timely delivery of short-term crisis intervention, follow-up, case management and peer advocacy services.
• Ensures the program provides quality assessment services for children and adults including comprehensive crisis assessment and suicide/homicide lethality.
• Ensures accurate documentation of client and agency contacts in accordance with program policy and ensures that procedure manuals are maintained.
• Ensures systems are in place to provide effective outcome monitoring and continuous quality improvement in all program functions.
• Ensures program compliance and enforces standards which include but are not limited to: HIPAA regulations and confidentiality in accordance with the New York State Office of Mental Health and applicable Department of Health regulations in addition to all other local, state and federal governing laws and regulations.
• Ensures timely completion of required internal and external reports and that the program is in compliance with the agency, the Office of Mental Health and other applicable regulatory mandates.
• Convenes departmental meetings to discuss service delivery, policies and procedures and to obtain input in goal setting for program operation
• Meets and confers with agency administration to develop policies and procedures as well as establish and evaluate program goals.
• Attends applicable community meetings and participates in program presentations on behalf of the agency.
• Assumes on-call, and administrative back-up responsibilities consistent with program needs.
• Engages in agency/program projects or work groups as assigned by the MCAT Program Director.
• Provides educational/ marketing /training presentations to the community, as assigned by the Program Director.
• Maintains a valid New York State driver’s license and has viable transportation.
• Maintains self in a professional manner at all times and adheres to the policies and procedures of the Agency.
• Performs other responsibilities as assigned to include but not limited to assisting in grant writing, developing and implementing special projects and volunteerism.
• Punctual and regular attendance is an essential responsibility of each employee. Employees are expected to report to work as scheduled, on time, and prepared to start working.

REQUIRED QUALIFICATIONS:

• Possesses demonstrated strong experience and knowledge of program design and development, strategic planning, and change management.
• Possesses strong verbal and written communication skills including the ability to develop and deliver presentations to a wide variety of audiences as well as the demonstrated ability to communicate and interact with various levels of government, community leaders and providers.
• Possesses strong organizational and assessment skills with the ability to be flexible and work independently.
• A Licensed Clinical Social Worker (LCSW) licensed by the New York State Education Department and at least three (3) years of experience in the provision of mental health services and a minimum of two (2) years of staff supervisory experience or a Licensed Mental Health Counselor (LMHC) licensed by the New York State (NYS) Education Department with two (2) years of experience in the provision of mental health services.

At The Neighborhood Center, Inc, we are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.

We believe that diversity, equity, and inclusion are essential to the success of our organization and are dedicated to creating a workplace that welcomes and values all individuals. We strive to create a culture that fosters respect, openness, and understanding, and we encourage people from all backgrounds to apply for open positions.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Day shift

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Utica, NY (Required)

Ability to Relocate:

• Utica, NY: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person