Description

Mission:

We provide a continuum of evidence-based substance abuse and mental health services for women in an environment of faith and healing to restore hope and a lifetime of recovery.

Summary:

CAT (Client Assistant Team), in conjunction with the assigned nurses, are responsible for providing client supervision in a structured and supportive residential environment. All Full-Time CATs will be scheduled off at least one of the observed holidays.

Primary Responsibilities and Duties include the following:

• Assist nurse with assigned clients vital signs and medication pass.
• Communicate with your assigned medical staff the medical needs of clients and assist them is accessing care.
• Monitor, educate, and assist assigned clients in performance of activities of daily living in accordance with goals and problem area identified on individualized treatment plan.
• Assist with new clients floor orientation. Introduce to buddy.
• Assists assigned clients with self-care and other living skills engaging with support and encouragement.
• Assigned CAT will assist Admissions and Treatment Team with new Intakes by assisting with searches, vital signs, and urine drug screens.
• If warranted, document assigned clients activities and client interaction in EHR.
• Provide shift reports via email/report to TND staff at the end of each shift. Specifically, any therapeutic interactions had with clients on that shift.
• Prepare assigned rooms when clients transition; Includes removing remaining belongings, sweeping/mopping, changing linens, room name placard, etc.
• Perform urine drug screens/breathalyzer as assigned and on suspicion. Follow agency protocol for a presumptive positive screen.
• Based on staff rotation, aids at the front desk as needed; directing incoming calls to appropriate staff and interacting with guests, visitors, family members and outside providers.
• Engage assigned clients in fun recovery activities when appropriate to aid in emotion regulation, behavior modification and re-direction as needed.
• Report facility maintenance concerns.
• Completes assigned room checks, safety checks and client supervision checks throughout shift as needed.
• Carry out responsibilities pertaining to the operation of the facility, including all events, activities, utilizing safety management, emergency procedures and non-violent crisis intervention.
• Transport assigned clients to and from appointments, groups, and other activities as requested by supervisor.
• Maintain order in storage closet as needed.

• Employs de-escalation techniques mediating potential crisis between clients when necessary.
• Utilizes local crisis response plan in case of psychiatric emergency (i.e. suicidal/homicidal ideation or threats) with the direction of supervisor.
• Utilize effective communication when contacting On-Call staff to report pertinent information afterhours.
• Attend meetings and trainings in-house, electronic, Webinar, etc as directed by supervisor.
• Follow agency protocol about contraband and items not allowed in client possession.

• Participate in continuing education activities, remaining knowledgeable in areas related to the focus of the residential program ie; addiction, mental health
• Perform light clerical duties as assigned.
• Additional responsibilities as assigned.

Qualifications

Education and Experience:

• High School diploma or GED required. Associate degree or some college preferred
• Minimum experience working with target population preferred
• Experience working in a healthcare setting preferred.
• Knowledge of substance abuse/addiction issues or related work experience preferred
• Possess proficient computer skills including Outlook, Word, Excel and PowerPoint
• Ability to establish and maintain professional therapeutic boundaries

Other Requirements:

• 25 years of age or older
• Valid drivers license, F Endorsement preferred
• CPR Certified or willingness to obtain certification as offered by TND

All Employees will adhere to the following professional standards:

• Honor the agency mission: The mission of The Next Door is to live out our faith by providing a continuum of evidence-based services for women and their families impacted by addiction, mental illness, trauma and/or incarceration.
• Consistently treat patients and co-workers with the utmost respect.
• Keep ALL information regarding staff, client, diagnosis, group information, etc. confidential at all times.
• Work as a necessary part of the team effort.
• Model ethical and professional behavior at all times.
• Participate in ongoing meetings and trainings as required by the leadership of The Next Door
• Be creative and assist leadership with ideas for improving the overall quality of the services and environment for the residents of The Next Door.
• Encourage core values of The Next Door, Inc. at all times.