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Overview
The IT Support Specialist position requires strong technical support skills. This position serves as a primary technical resource supporting all associates at the Austin, Texas Sales Center. This associate provides support for basic issue resolution under the guidance of senior team members. The focus is on technical troubleshooting skills along with good customer service. Candidate must be able to clearly communicate with end users as well as have a solid understanding of operating systems (Windows/MAC), telephony systems and basic networking concepts.
Primary Responsibilities:
Windows and MAC operating systems.
Basic system policies and registry setup.
Basic networking troubleshooting.
Computer imaging and replacement
Telephony support
Assist with implementation of software and security settings as requested
Position also requires after hour availability (On Call) or weekend support as required.
Education and Experience:
Type of Experience:
Technical Competencies:
About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!.
Application Deadline
The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
Full Time
$75k-101k (estimate)
07/18/2024
08/15/2024
The job skills required for Information Technology Support Specialist include Troubleshooting, Technical Support, Operating System, Networking, Computer Science, IT Support, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Information Technology Support Specialist positions, which can be used as a reference in future career path planning. As an Information Technology Support Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Support Specialist. You can explore the career advancement for an Information Technology Support Specialist below and select your interested title to get hiring information.