27 Field Services Supervisor Jobs in Columbus, OH
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Airtron Heating & Air Conditioning - Columbus
Columbus, OH | Full Time
$67k-88k (estimate)
6 Months Ago
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Field Services Supervisor
$81k-102k (estimate)
Full Time
2 Weeks Ago
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The Ohio State University is Hiring a Field Services Supervisor Near Columbus, OH
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees And StudentsIf you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome To The Ohio State University's Career Site. We Invite You To Apply To Positions Of Interest. In Order To Ensure Your Application Is Complete, You Must Complete The Following
DepartmentOCIO | Enterprise Networking
ResponsibilitiesThe Office of Technology and Digital Innovation’s (OTDI) Enterprise Networking team is responsible for the network services and communications infrastructure that supports teaching, learning, work, and research at The Ohio State University. The Field Services Supervisor serves as the operations leader for network installation and repair of cabling and voice/video/data endpoints that comprise the OTDI service portfolio. The core goals of this role are to:
RequiredRequired Qualifications
We are looking for a passionate and driven Supervisor focused on managing the day-to-day operations of OTDI Enterprise Networking’s Field Services team. This position will be integral in helping lead the installation and repair of cabling infrastructure and tens of thousands of voice, video, and data endpoints that provide modern user experiences to students, faculty, staff, and visitors across six campuses and over 100 satellite offices within the state of Ohio and beyond!
Location:
Mount Hall (0311)
Position TypeRegular
Scheduled Hours40
ShiftFirst Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The Ohio State University is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.
Applicants are encouraged to complete and submit the Equal Employment Identification form.
Current Employees And StudentsIf you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome To The Ohio State University's Career Site. We Invite You To Apply To Positions Of Interest. In Order To Ensure Your Application Is Complete, You Must Complete The Following
- Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
- Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
DepartmentOCIO | Enterprise Networking
ResponsibilitiesThe Office of Technology and Digital Innovation’s (OTDI) Enterprise Networking team is responsible for the network services and communications infrastructure that supports teaching, learning, work, and research at The Ohio State University. The Field Services Supervisor serves as the operations leader for network installation and repair of cabling and voice/video/data endpoints that comprise the OTDI service portfolio. The core goals of this role are to:
- Provide tactical leadership through daily and weekly planning of installation and repair activities
- Engage with customers to ensure setting and meeting of expectations
- Supervise and develop a large and diverse team of technicians and specialists
- Service Operations: The Supervisor is empowered and accountable for the daily activities of the Field Services team. This is accomplished through administration of policies, execution of procedures, and timely resolution of incidents and service requests.
- Customer Service: Developing trusting relationships with Ohio State customers to identify opportunities for continuously improving installation and repair services. Additionally, the Supervisor ensures all team members consistently represent OTDI and its values of respect, innovation, partnership, trust, and diversity.
- Servant Leadership: People are the most important asset to our organization, and as such, significant focus is placed on the growth and well-being of our employees. The Supervisor cultivates talent, sets team performance objectives, guides professional development, and provides and solicits timely coaching and feedback to high-performing, high-functioning team members.
- Resource Stewardship: Identifying efficient and cost-effective solutions, processes, and methods to ensure responsible use of university time and materials.
- Infrastructure Integrity: The campus network is one of the most critical and foundational services at Ohio State and requires persistent evaluation of the security and dependability of network infrastructure. The Supervisor ensures installations and repairs are performed safely, cleanly, and in accordance with Division 27 specifications.
RequiredRequired Qualifications
- Three (3) or more years of telecommunications experience
- Two (2) years supervisory experience or two (2) years of experience leading within a team
- Exceptional customer service skills with a focus on continuous service improvement
- Proven methods for organizing multiple and competing priorities
- Excellent written and verbal communication skills
- Four (4) years of experience supervising staff, including delegation, development, training, and coaching
- Strong knowledge of BICSI and NEC codes and Division 27 specifications
- Extensive knowledge and experience with inside plant communication systems, including fiber, coax, copper, and wireless
- Proficiency with ITIL processes and good practices
- Working knowledge of local area network technologies (e.g., switching, routing, Wi-Fi) and operating systems
We are looking for a passionate and driven Supervisor focused on managing the day-to-day operations of OTDI Enterprise Networking’s Field Services team. This position will be integral in helping lead the installation and repair of cabling infrastructure and tens of thousands of voice, video, and data endpoints that provide modern user experiences to students, faculty, staff, and visitors across six campuses and over 100 satellite offices within the state of Ohio and beyond!
Location:
Mount Hall (0311)
Position TypeRegular
Scheduled Hours40
ShiftFirst Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The Ohio State University is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.
Applicants are encouraged to complete and submit the Equal Employment Identification form.
Job Summary
JOB TYPE
Full Time
SALARY
$81k-102k (estimate)
POST DATE
06/05/2024
EXPIRATION DATE
06/22/2024
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The job skills required for Field Services Supervisor include Customer Service, Field Service, Leadership, Planning, Coaching, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Services Supervisor. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Field Services Supervisor positions, which can be used as a reference in future career path planning. As a Field Services Supervisor, it can be promoted into senior positions as a Field Service Supervisor II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Services Supervisor. You can explore the career advancement for a Field Services Supervisor below and select your interested title to get hiring information.
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